Creating Sync Folders

Files Advanced can sync network folders for storage on your device, within the Mobile app. This allows these folders and their contents to be accessed immediately without downloading files on-demand from the server, and ensures that these files are available, whether you are online of offline.

To sync a folder:

  1. Locate the desired folder.
  2. Tap Edit.
  3. Select your folder and tap Sync from the Action pane.
  4. Alternatively, you can simply enter the desired folder, press the plus (+) button and select Sync This Folder. This is the only method to sync a root network folder.
  5. Enter a name for the folder, select a sync type (1-way or 2-way) and tap Add.

    Note: 2-way Sync Folder - Files are initially synced from the server to your device. Any changes made on the server-side or client-side are synced. Use this type of sync folder if you'd like to be able to edit files in the sync folder and have them sync back up to the server.

    Note: 1-way Sync Folder - Files are only synced from the server to your device. Any changes made on the server-side will be automatically synced to your device. The files in this type of sync folder are read-only and cannot be modified from within the Files Advanced app.

  6. The folder will appear under the On my iPad / iPhone section.
  7. You may be prompted to confirm the initial file sync operation before the folder's contents are synced.

You can remove any sync folders that you've added. Please note that sync folders automatically assigned to your Mobile app by your Files Advanced management policy can only be removed by your IT administrator. Removing a sync folder deletes the synced content from your device only, the corresponding folder on the server and all files within that folder will not be changed or deleted from the server.

To remove a sync folder:

  1. Open the On My iPad / iPhone section.
  2. Locate your desired folder and tap the 3 dots button on it.
  3. Tap the Remove button.
  4. Tap Yes at the confirmation dialog to remove the sync folder.

Autosync icons

If autosync fails for some reason, you will see this icon:

Tapping the button will prompt the error message to pop-up.

If everything is syncing okay, you will see this icon:

Tapping the button results in the folder getting synced again.Mid-sync you will see this icon:

Tapping the button will prompt you to cancel the download.

Background syncing

You can close the Files Advanced app and your files will continue to sync seamlessly for 10 minutes after closing the app, after that the syncing will stop.