Backing up your mobile device to a computer

A mobile backup is your guarantee that data on your mobile device is safe and can be recovered in case of corruption or loss. You can also use the backup to transfer your personal data from your old mobile device to a new one. Refer to Acronis Mobile for details.

To back up your mobile data to a computer

  1. Make sure that your mobile device and your computer are connected to the same Wi-Fi network.

  2. On your computer (please note that this step is required only the first time you back up to a specific computer):

    1. Start Acronis Cyber Protect Home Office.
    2. On the sidebar, click Backup. Note that this step does not occur right after you open the application.
    3. Click Add backup.
    4. Place your mouse over the card with your PC name and once it is changed to Backup source, click it.
    5. In the Backup source window, click Mobile device. A QR code will be displayed.
      Please do not close this window.

  1. On your mobile device:

    1. Start Acronis Mobile.
    2. Tap the SET UP button to create your first backup. Note that this button occurs only the first time you back up your mobile device. In all other cases, tap the plus button to create a new backup.
    3. Select computer as a backup destination.
    4. Tap Scan QR code, point your camera at the QR code on the computer screen, and then wait until the mobile device is connected to the computer.
    5. Select the data categories that you want to back up, or skip this step to back up all data.

    6. Enable Encrypt Backup to protect your backup by encryption. In this case, you will need to also:

      • Enter an encryption password.

      • Clear the Save password check box. Please note that in this case you will have to enter your password every time you need to access the backed up data.

      • Tap ENCRYPT.
    7. Tap BACK UP.
    8. Allow Acronis Mobile to access the data to be backed up.

When the backup has started, you can track the progress in any application - on the computer or mobile device - but the errors and warning messages are displayed in the mobile app only.

You can close both Acronis Cyber Protect Home Office on your computer and the Acronis Mobile app. The backup will continue in the background mode.

When the backup is complete, your data is uploaded to your computer. If you want data changes (for example, new photographs) to be backed up automatically, make sure the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up only when you tap BACK UP. Refer to Mobile app settings for details.

When you back up your mobile data to a computer, Acronis Mobile stores the backups in the default folder C:\ProgramData\Acronis Mobile Backup Data\acronis-local-data\. When you change the destination, the acronis-local-data folder is moved to the location that you select. During this operation, the current mobile backups are paused and will automatically resume when the operation completes. All new mobile data will be backed up to the new destination.

All mobile backups are always stored in the same folder and cannot be separated.

To change a local destination for mobile backups in Acronis Cyber Protect Home Office

  1. On the Settings tab, find the Mobile backup location option.
  2. Click Change, then click Select location, and then select a new location for the backups. Note, you can select a location only on your internal hard drives.

To change the new destination to the initial one, click Reset to default in the Settings tab.

After the backup is set up, you can also start it with a voice command to Siri. To do that, first configure the Siri shortcut in the Shortcuts app or in the Acronis Mobile app.

To add a shortcut to a backup from Shortcuts

  1. In My Shortcuts, tap Create Shortcut.
  2. In New Shortcut, tap Add Action.
  3. Tap Apps, and then tap Acronis Mobile.
  4. In Acronis Mobile, tap Start backup to PC.
  5. In New Shortcut, tap Next.
  6. Enter the shortcut name.

To add a shortcut to a backup from Acronis Mobile

  1. In Acronis Mobile, tap the gear icon on the backup you want to add to shortcuts.
  2. Tap Add to Siri, and enter the shortcut name.
  3. Tap Add to Siri.

After the shortcut is created, to run a backup, say "Hey Siri," and then the shortcut name.

To remove a shortcut to a backup

  1. In the Shortcuts app, tap the ellipsis icon on the shortcut you want to remove.
  2. Tap Delete.

The shortcut will be removed.