Adding the AR_RETENTION_LOCK_SUPPORT variable

If retention lock is enabled on the Data Domain storage, you must add the AR_RETENTION_LOCK_SUPPORT environment variable to the machine with the protection agent that uses this storage as a backup destination.

To add the AR_RETENTION_LOCK_SUPPORT environment variable

In Windows

  1. Log in as administrator to the machine with the protection agent.

  2. In Control Panel, go to System and Security > System > Advanced system settings.

  3. On the Advanced tab, click Environment Variables.

  4. In the System variables panel, click New.

  5. In the New System Variable window, add the new variable as follows:

    • Variable name: AR_RETENTION_LOCK_SUPPORT

    • Variable value: 1

  6. Click OK.

  7. In the Environment Variables window, click OK.

  8. Restart the machine.

In Linux

  1. Log in as administrator to the machine with the protection agent.

  2. Go to the /sbin directory, and then open the acronis_mms file for editing.

  3. Above the line export LD_LIBRARY_PATH, add the following line: 

    export AR_RETENTION_LOCK_SUPPORT=1

  4. Save the acronis_mms file.

  5. Restart the machine.

In a virtual appliance

  1. Log in as administrator to the virtual appliance.

  2. Go to the /bin directory, and then open the autostart file for editing.

  3. Under the line export LD_LIBRARY_PATH, add the following line: 

    export AR_RETENTION_LOCK_SUPPORT=1

  4. Save the autostart file.

  5. Restart the virtual appliance.