Changing the service quota of machines

A service quota is automatically assigned when a protection plan is applied to a machine for the first time.

The most appropriate quota is assigned, depending on the type of the protected machine, its operating system, required level of protection, and the quota availability. If the most appropriate quota is not available in your organization, the second-best quota is assigned. For example, if the most appropriate quota is Web Hosting Server but it is not available, the Server quota is assigned.

Examples of quota assignment:

• A physical machine that runs a Windows Server or a Linux server operating system (such as Ubuntu Server) is assigned the Server quota.
• A physical machine that runs a Windows or a Linux desktop operating system (such as Ubuntu Desktop) is assigned the Workstation quota.
• A physical machine that runs Windows 10 with enabled Hyper-V role is assigned the Workstation quota.
• A desktop machine that runs on a virtual desktop infrastructure and whose protection agent is installed inside the guest operating system (for example, Agent for Windows), is assigned the Virtual machine quota. This type of machine can also use the Workstation quota if the Virtual machine quota is not available.
• A desktop machine that runs on a virtual desktop infrastructure and which is backed up in the agentless mode (for example, by Agent for VMware or Agent for Hyper-V), is assigned the Virtual machine quota.
• A Hyper-V or vSphere server is assigned the Server quota.
• A server with cPanel or Plesk is assigned the Web Hosting Server quota. It can also use the Virtual machine or the Server quota, depending on the type of machine on which the web server runs, if the Web Hosting Server quota is not available.
• The application-aware backup requires the Server quota, even for a workstation.

You can manually change the original assignment later. For example, to apply a more advanced protection plan to the same machine, you might need to upgrade the machine's service quota. If the features required by this protection plan are not supported by the currently assigned service quota, the protection plan will fail.

Alternatively, you can change the service quota if you purchase a more appropriate quota after the original one is assigned. For example, the Workstation quota is assigned to a virtual machine. After you purchase a Virtual machines quota, you can manually assign this quota to the machine, instead of the original Workstation quota.

You can also release the currently assigned service quota, and then assign this quota to another machine.

You can change the service quota of an individual machine or for a group of machines.

To change the service quota of an individual machine

1. In the Cyber Protect console, go to Devices.
2. Select the desired machine, and then click Details.
3. In the Service quota section, click Change.
4. In the Change quota window, select the desired service quota or No quota, and then click Change.

To change the service quota for a group of machines

1. In the Cyber Protect console, go to Devices.
2. Select more than one machine, and then click Assign quota.
3. In the Change quota window, select the desired service quota or No quota, and then click Change.