Registering workloads by using user credentials

Use the user name and password for the account under which you want to register the workload. This account must be an account in a customer tenant. If the password contains special characters or blank spaces, see Using passwords with special characters or blank spaces.

The service address is the URL that you use to log in to the Cyber Protection service.

For example, https://cloud.company.com.

To register a workload by using a user name and password

In Windows

  • In Command Prompt, run the following command:

    "%ProgramFiles%\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a <service address> -u <user name> -p <password>

For example:

"C:\Program Files\BackupClient\RegisterAgentTool\register_agent.exe" -o register -t cloud -a https://cloud.company.com -u johndoe -p johnspassword

In Linux

  • In the command-line interface, run the following command:

    sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a <service address> -u <user name> -p <password>

For example:

sudo "/usr/lib/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -p johnspassword

In macOS

If you use macOS 10.14 or later, grant full disk access to the protection agent. To do so, go to Applications >Utilities, and then run Cyber Protect Agent Assistant. Then, follow the instructions in the application window.

  • In the command-line interface, run the following command:

    sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a <service address> -u <user name> -p <password>

For example:

sudo "/Library/Application Support/BackupClient/Acronis/RegisterAgentTool/RegisterAgent" -o register -t cloud -a https://cloud.company.com -u johndoe -p johnspassword