Searching for emails

You can search for specific emails by using full-text search queries on the following levels:

  • The email archive (All emails)
  • A user mailbox
  • The Incoming or Outgoing folder in a user mailbox

To search for emails

  1. Log in to the Cyber Protect console as administrator.
  2. Go to Backup storage > Backups > Cloud application backups.
  3. [If you want to search in an email archive in immutable storage] Click Show deleted.
  4. Select an email archive, and then click Browse archive.
  5. [If a privacy warning is shown] In the Privacy warning dialog, click Proceed.
  6. In the Encryption password dialog, specify the password, and then click Proceed.

  7. Select the level on which you want to perform the search.

    You can select All emails, a user mailbox, or the Incoming or Outgoing folder in a user mailbox.

  8. To search for the mailbox of a specific user, in the left-column search field, type at least three characters of the user name, and then press Enter.

  9. On the main screen, click Search, specify your search query, and then click Search.

    You can use one or more words. To search for a specific phrase, put the phrase in quotation marks. Wildcards are not supported.

    The search is performed in the following fields:

    • From
    • To
    • CC
    • BCC
    • Subject
    • Email body

  10. To search only in a specific field, such as From, To/CC/BCC, Subject contains, or to specify additional search criteria, click Filter.

    1. Configure your search criteria.

      For example, you can search only for emails that have attachments, or emails that were sent or received on a specific date.

    2. In Deletion status, select the search scope.

      Selecting Non-deleted items limits the search only to emails that are not in immutable storage.

      Selecting Deleted items limits the search only to emails that are in immutable storage.

    3. Click Apply.

As a result, only emails that match the search query are listed.

You can save the search query for future use. For more information, see Creating a saved search query.