Supported operating systems for remote desktop and assistance

The following table lists the supported operating systems by each of component of the remote desktop and assistance functionality.

Remote desktop component Supported platforms
Connect Client

  • Windows 7 or later

  • macOS 10.13 or later

  • Linux:

    openSUSE 8

    Debian 9, 10

    Ubuntu 18.0-20.10

    Red Hat Enterprise Linux 8

    CentOS 8

    Fedora 31-33

    SUSE Linux Enterprise Server 15 SP2

    Linux Mint 20

    Manjaro 20
Connect Agent

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 10.13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Fedora 30

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Debian 9, 10

    CentOS 8

    openSUSE 15.1
Acronis Quick Assist

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 10.13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Fedora 30

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Debian 9, 10

    CentOS 8

    openSUSE 15.1