Which agent do I need?
Selecting an agent depends on what you are going to back up. The table below summarizes the information, to help you decide.
In Windows, Agent for Exchange, Agent for SQL, Agent for Active Directory, and Agent for Oracle require that Agent for Windows is also installed. Thus, if you install, for example, Agent for SQL, you also will be able to back up the entire machine where the agent is installed.
We recommend that you also install Agent for Windows when you install Agent for VMware (Windows) and Agent for Hyper-V.
In Linux, Agent for Oracle, Agent for MySQL/MariaDB, and Agent for Virtuozzo require that Agent for Linux (64-bit) is also installed. These agents are bundled into the Agent for Linux (64-bit) setup file.
| What are you going to back up? | Which agent to install? | Where to install it? |
|---|---|---|
|
Physical machines |
||
| Physical machines running Windows | Agent for Windows | On the machine that will be backed up. |
| Physical machines running Linux | Agent for Linux | |
| Physical machines running macOS | Agent for Mac | |
|
Databases |
||
| SQL databases |
Agent for SQL |
On the machine running Microsoft SQL Server. |
| MySQL databases |
Agent for MySQL/MariaDB (Bundled into the Agent for Linux (64-bit) setup file) |
On the machine running MySQL Server. |
| MariaDB databases |
Agent for MySQL/MariaDB (Bundled into the Agent for Linux (64-bit) setup file) |
On the machine running MariaDB Server. |
| Exchange databases |
Agent for Exchange |
On the machine running the Mailbox role of Microsoft Exchange Server.* |
| Oracle databases |
Agent for Oracle (In Linux, bundled into the Agent for Linux (64-bit) setup file) |
On the machine running Oracle Database. |
| Cloud-to-cloud workloads | ||
|
Microsoft 365 mailboxes (Cloud agent or local agent) |
Cloud agent (No installation required) |
This functionality is available with a cloud agent that is deployed in the data center. For more information, see Using the cloud Agent for Microsoft 365. |
|
Agent for Office 365 |
On a Windows machine that is connected to the Internet. For more information, see Using the locally installed Agent for Office 365. | |
| Microsoft 365 OneDrive files and SharePoint Online sites |
Cloud agent (No installation required) |
This functionality is available with a cloud agent that is deployed in the data center. For more information, see Using the cloud Agent for Microsoft 365. |
| Google Workspace Gmail mailboxes, Google Drive files, and Shared drive files |
Cloud agent (No installation required) |
This functionality is available with a cloud agent that is deployed in the data center. For more information, see Protecting Google Workspace data. |
| Active Directory | ||
| Machines running Active Directory Domain Services |
Agent for Active Directory |
On the domain controller. |
|
Virtual machines |
||
| VMware ESXi virtual machines | Agent for VMware (Windows) | On a Windows machine that has network access to vCenter Server and to the virtual machine storage.** |
| Agent for VMware (Virtual Appliance) | On the ESXi host. | |
| Hyper-V virtual machines | Agent for Hyper-V | On the Hyper-V host. |
| Scale Computing HC3 virtual machines | Agent for Scale Computing HC3 (Virtual Appliance) |
On the Scale Computing HC3 host. |
| Red Hat Virtualization virtual machines (managed by oVirt) | Agent for oVirt (Virtual Appliance) | On the Red Hat Virtualization host. |
| Virtuozzo virtual machines and containers*** |
Agent for Virtuozzo (Bundled into the Agent for Linux (64-bit) setup file) |
On the Virtuozzo host. |
| Virtuozzo Hybrid Infrastructure virtual machines |
Agent for Virtuozzo Hybrid Infrastructure (Virtual Appliance) |
On the Virtuozzo Hybrid Infrastructure host. |
| Virtual machines hosted on Amazon EC2 | The same as for physical machines**** | On the machine that will be backed up. |
| Virtual machines hosted on Windows Azure | ||
| Citrix XenServer virtual machines | ||
| Red Hat Virtualization (RHV/RHEV), not managed by oVirt | ||
| Kernel-based Virtual Machines (KVM), not managed by oVirt | ||
| Oracle virtual machines, not managed by oVirt | ||
| Nutanix AHV virtual machines | ||
| Red Hat Virtualization (RHV/RHEV), managed by oVirt |
Agent for oVirt (Virtual Appliance) |
On the virtualization host. |
| Kernel-based Virtual Machines (KVM), managed by oVirt | ||
| Oracle virtual machines, managed by oVirt | ||
|
Mobile devices |
||
| Mobile devices running Android | Mobile app for Android | On the mobile device that will be backed up. |
| Mobile devices running iOS | Mobile app for iOS | |
*During the installation, Agent for Exchange checks for enough free space on the machine where it will run. Free space equal to 15 percent of the biggest Exchange database is temporarily needed during a granular recovery.
**If your ESXi uses a SAN attached storage, install the agent on a machine connected to the same SAN. The agent will back up the virtual machines directly from the storage rather than via the ESXi host and LAN. For detailed instructions, see Agent for VMware - LAN-free backup.
***For Virtuozzo 7, only ploop containers are supported. Virtual machines are not supported.
****A virtual machine is considered virtual if it is backed up by an external agent. If an agent is installed in the guest system, the backup and recovery operations are the same as with a physical machine. Nevertheless, if Cyber Protection can identify a virtual machine by using the CPUID instruction, a virtual machine service quota is assigned to it. If you use direct passthrough or another option that masks the CPU manufacturer ID, only service quotas for physical machines can be assigned.