What if a rule triggers when recording is in progress?

Suppose rule A starts a recording of the actions of a certain user, and during that recording rule B triggers to record the actions of the same user. In such a situation, rule B does not start a new recording if both rules are configured to record video. This situation is considered in more detail in the following table.

Rule A settings	Rule B settings	Outcome of rule B triggering
Record video only	Record video only	New recording does not start. Recording started by rule A is continued so long as it should according to rule A and rule B, and it ends only after both rules stop recording.
Record both video and keystrokes	Record both video and keystrokes
Record video only	Record both video and keystrokes	Previously started recording continues. Information about keystrokes is added to it according to rule B.
Record both video and keystrokes	Record video only	Previously started recording continues. Information about keystrokes is added to it according to rule A.
Record keystrokes only	Record video and/or keystrokes	Rule B starts a new recording. Rule A continues the recording it started.
Record video and/or keystrokes	Record keystrokes only

If several other rules (B, C, ...) triggered during recording started by some rule A, then a new recording does not start only if each rule A, B, C, ... records video and, possibly, keystrokes. Otherwise, a new recording of video and/or keystrokes may start. The rules that triggered during video recording without starting a new recording are listed on the watermark of the video, as well as in the Rule field of the UAM Log Viewer (see List of Monitoring Sessions). Video recording continues according to the rules that triggered, and it ends only after all those rules stop recording. Keystrokes are recorded as needed in accordance with the settings of those rules.

Suppose a certain rule starts a recording of user actions, and during that recording the same rule triggers again for the same user. In this case, a new recording does not start even if the rule in question is configured to record keystrokes only. Recording will continue in accordance with the new triggering of the rule. The rule triggering time offset shows up in square brackets in the Rule field of the UAM Log Viewer (see List of Monitoring Sessions).