Creating NinjaOne custom fields

You must create a NinjaOne custom field for each Acronis agent status reporting field you want the integration to update.

There are seven Acronis agent status reporting fields available through the integration:

  • Acronis agent version (text)
  • Protection status (text)
  • Protection plan name (text)
  • Last backup date (date/time)
  • Next backup date (date/time)
  • Last antimalware scan date (date/time)
  • Next antimalware scan date (date/time)

To create NinjaOne custom fields

  1. Log in to NinjaOne.

  2. Navigate to Administration > Devices.

  3. Select either Role Custom Fields or Global Custom Fields.

  4. Create the custom fields.

    Make sure that the API permission for the custom field selected in NinjaOne is set to include the read/write option. Otherwise, the status update might fail.