Customer Support
Feedback, ideas, & reviews submission policy
Acronis or any of its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works ("submissions") in any form to Acronis or any of its employees. The sole purpose of this policy is to avoid potential misunderstandings or disputes when Acronis’s products or marketing strategies might seem similar to ideas submitted to Acronis. If, despite our request that you not send us your ideas, you still submit them, or in response to an email you received asking to provide feedback on a particular product, you submit them, then regardless of what your letter says, the following terms shall apply to your submissions.
Terms of idea submission
You agree that: (1) your submissions and their contents will automatically become the property of Acronis, without any compensation to you or any third party; (2) Acronis may use or redistribute the submissions and their contents for any purpose and in any way; (3) there is no obligation for Acronis to review the submission; and (4) there is no obligation to keep any submissions confidential.
Product feedback
Acronis does, however, welcome your feedback regarding many areas of Acronis’s existing business. If you want to send us your feedback, and we hope you do, we simply request that you send it to us using the form found at http://www.acronis.com/support/feedback.html or using the web link provided to you in the email you receive. Please provide only specific feedback on Acronis's existing products or marketing strategies; do not include any ideas that Acronis' policy will not permit it to accept or consider. It’s just one more way that Acronis can learn how to best satisfy your needs.
Feedback and Information
Any feedback you provide at this site shall be deemed to be non-confidential. Acronis shall be free to use such information on an unrestricted basis. If you provide us (at our request or otherwise) a comment or suggestion regarding our products or services through any means, the Terms and Conditions set forth above shall also apply thereto.
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