Build 562Aug, 2026

Version 3.0

Obtaining the new version

Visit WHMCS Marketplace at https://marketplace.whmcs.com/product/1246.

What's new

This release introduces an updated Service Template Wizard, improves quota management, and adds support for new Acronis services.

Changes in Acronis Cyber Cloud:

  • Updated Service Template Wizard: service hierarchy and offering naming now align with the Acronis console, and soft/hard quotas can be set independently per offering. If overage was enabled via config.yaml, disable it and configure quotas directly in the product templates instead.

  • Added support for new offerings: Solution-based licensing, Email Archiving, Generative AI Security, Security Awareness Training, Detection and Response for Microsoft 365, Direct Backup to Microsoft 365, Disaster Recovery and Direct Backup to Azure, Cyber Frame, PSA free features, and Cyber Employee.

  • Tenant name formats can now be defined using configuration parameters in the config.yaml file.

Build 541Apr, 2026

Version 2.12

Obtaining the new version

Visit WHMCS Marketplace at https://marketplace.whmcs.com/product/1246.

What's new

This update brings support of 'Endpoints' offering item, split into two independent offering items 'EDR endpoints' and 'XDR endpoints'.

Changes in Acronis Cyber Protect Cloud:

  • 'Advanced Security + XDR - Workloads' offering was renamed to 'Detection and Response - EDR Workloads' in product templates and configurable options.

  • New 'Detection and Response - XDR Workloads' offering was added to product templates, and to configurable options.

Build 527Dec, 2025

Version 2.11

Obtaining the new version

Visit WHMCS Marketplace at https://marketplace.whmcs.com/product/1246.

This update brings support of the Acronis Cyber Protect Cloud licensing changes, which were introduced in December 2025. Learn more about the changes here.

What's new

  1. Support for backup licensing changes

    • The 'Advanced Backup' pack has been replaced by the 'Direct Backup to Public Cloud' pack.

    • The 'Advanced Backup – Workstations', 'Advanced Backup – Servers', 'Advanced Backup – Virtual Machines', and 'Advanced Backup – Web Hosting Servers' offering items, along with their related configurable options and billing metrics, have been replaced by the corresponding 'Direct Backup to Public Cloud' offering items, configurable options, and billing metrics.

    • The 'Advanced Backup – Microsoft 365 seats' and 'Advanced Backup – Google Workspace seats' offerings, along with their related configurable options and billing metrics, have been marked as obsolete.

    • The 'Hosted Exchange' offering item, along with its related configurable options and billing metrics, has been removed.

    Please review your Acronis service templates and products, and make the necessary adjustments, including pricing.

  2. Support for Microsoft 365 Security Posture Management licensing changes

    • Added support for the 'RMM – Microsoft 365 seats' offering item in the service template.

    • Added the 'PW – RMM – Microsoft 365 seats' and 'PG – RMM – Microsoft 365 seats' configurable options to enable the purchase of additional resources.

    • Added the 'RMM – Microsoft 365 seats' billing metric, which reports usage of the 'Security Posture Management – Microsoft 365 seat – Acronis Cyber Protect Cloud' SKU.

    If you previously provided a free tier of the Microsoft 365 Security Posture Management service to your customers, and you now want to switch them to the paid tier, you can do so by adding the 'RMM – Microsoft 365 seats' offering to your Acronis product in WHMCS, and upgrading customer services.

  3. Changes in billable usage reporting

    To align with Acronis billing automation best practices, effective production usage values are now used for all billing metrics.

Build 520Nov, 2024

 

Version 2.10

Obtaining the new version

Visit WHMCS Marketplace at https://marketplace.whmcs.com/product/1246.

What's new

This update includes several improvements for products and business scenarios. It updates the list of Acronis products and services available for ordering, provides an updated usage calculation for some billing metrics, and introduces ACEP tracking support.

Added support for Acronis products

Support for the following Acronis functionality was added in this release:

  • XDR

  • MDR

  • PSA

Billing metrics and usage updates

  • New billing metrics have been added for service provider storage for Disaster Recovery. You can now bill separately for your own storage and the storage registered by your partner for the Disaster Recovery service. The new metrics include:

    • Advanced Disaster Recovery - Partner Hosted - 1 compute point.

    • The "Internet access (Advanced)" offering item was renamed to "Advanced Disaster Recovery - Internet access" in the template.

    • "Advanced Disaster Recovery - Hybrid Storage" billing metric was renamed to "Advanced Disaster Recovery - Partner Storage"

  • New billing metrics for geo-redundancy:

    • Geo-replication - Microsoft 365 seats (Acronis Hosted Cloud storage)

    • Geo-replication - Google Workspace seats (Acronis Hosted Cloud storage)

    • Geo-replication - Acronis Hosted Storage

  • Corrected billing metric names for the following services:

    • Cyber Protection (per GB) - Hybrid storage was changed to Cyber Protection (per GB) - Partner storage

    • Cyber Protection (per GB) - Partner storage was changed to Cyber Protection (per GB) - Partner-client own storage

Security hardening

Two-factor (2FA) authentication is now the default preselected option when creating a new template and can not be disabled.

Support for the latest version of WHMCS

  • WHMCS version 8.11.1 is now supported.

You can download distributives for older versions at https://care.acronis.com/s/article/Acronis-Cyber-Protect-Cloud-Downloading-WHMCS-product.

Build 498Feb, 2024

 

Version 2.9

Before the upgrade

This release brings significant updates to the offering items and in the billing metrics. Prior to upgrading, make sure to run a pre-check as explained in the corresponding Knowledge Base article. Based on the pre-check results, you might need to update your Acronis product and template configuration in WHMCS.

Obtaining the new version

Visit WHMCS Marketplace at https://marketplace.whmcs.com/product/1246.

What's new

Improved template management

The new version introduces improvements to the template configuration process by offering the convenience of selecting a pre-configured template from an internal library of frequently used options. Additionally, users can now copy existing templates, thus facilitating the creation of new templates that need minimal adjustments.

New Acronis products support

The following products and services are now supported:

  • Network-attached storages (NAS)—Allows standard protection for Synology Network Attached Storage (NAS) devices: file backup, centralized management of protection plans, dashboards, and reports.

  • Geo-redundant storage—Increases the durability of stored data by asynchronously copying it to a secondary region that is geographically distant to the primary region. For more information on geo-redundancy, see Geo-redundant storage.

  • Group management for Microsoft 365 and Google Workspace—Allows advanced protection for Microsoft 365 and Google Workspace seats: cloud applications backup plans that use custom groups (static or dynamic) and/or custom backup frequency.

  • Microsoft 365 collaboration apps seats—Allows protection of M365 OneDrive, SharePoint, and Teams against content-borne threats.

Modified Acronis products

As of the January 2024 release of Acronis Cyber Protect Cloud, the endpoint detection and response (EDR) functionality has been merged into the Advanced Security pack. The module has been updated to remove redundant product and keep the newly merged Advanced Security + EDR product. For further details, please refer to https://kb.acronis.com/content/73300.

Decommissioned products

The following products and services are no longer available for ordering:

  • Notary

  • VoIP telephony by Omnivoice

Security hardening

Two-factor (2FA) authentication has been made the default pre-selected option when creating a new template.

New languages support

The Japanese language is now supported in the module's user interface.

Latest WHMCS version support

WHMCS version 8.8.0 is now supported.

Other

  • Storage usage calculation accuracy has been improved.

  • The Cyber Protection (per GB) Local storage option has been renamed Cyber Protection (per GB) Customer storage, to account for Amazon S3 and Microsoft Azure object storages.

Build: Mar 28, 2023
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Version 2.8

What's new

  • Express trial account sign-up for new partners

  • Updated client area with more options to enable and disable notifications from Acronis

  • Support for WHMCS 8.7.1 that provides compatibility with PHP 8.1

Important note

The Acronis WHMCS module is no longer available for download in GitHub. The official module can be downloaded only from the WHMCS Marketplace.

Obtaining the new version

Visit WHMCS Marketplace: https://marketplace.whmcs.com/product/1246

Build: Aug 8, 2022
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Version 2.7

This update features:

  • New Acronis Advanced packs

  • Updates on the billing metrics display used

  • New and simplified way to add an Acronis server

  • Additional support to modify service templates' settings as well as make changes between products with different setup

  • Updated Client area that provides a more seamless experience

  • Additional bug fixes

This release brings significant updates in the billing metrics. Prior to upgrading, run a pre-check as explained here. Also note that based on the pre-check result, you might need to update your Acronis product configuration in WHMCS.

Post-upgrade, run the following maintenance tasks to ensure that the module works smoothly:

  • Go to the add-on modules admin screen (System Settings ? Addon Modules) to allow the integration to finalize the upgrade.

  • Run a Template Cache cleanup (Utilities ? System ? System Cleanup) to ensure all new offering items are properly displayed on the product configuration screen.

  • Manually run all cron jobs to make sure that the new billing metrics are properly synchronized with the usage reports.

After upgrading to WHMCS 2.7, the Advanced packs pricing have to be reconfigured since this release updates the offering items.

What's new

New Acronis products support

Billing metrics and usage updates

  1. Added new billing metrics for own service provider storage. You can now bill separately your own storage and the one, registered by your partner. The new available metrics are as follows:

    • Cyber Protection (per GB) - Service Provider storage

    • Cyber Protection (per workload) - Service Provider storage

    • File Sync & Share (per user) - Service Provider storage

  2. Addition of "Microsoft 365 shared seats" usage metric in the Client area

  3. Removed non-billable metrics from the Admin area:

    • Per workload: Workstations (included features)

    • Per GB: Workstations (included features)

    • Per workload: Servers (included features)

    • Per GB: Servers (included features)

    • Per workload: Virtual machines (included features)

    • Per GB: Virtual machines (included features)

    • Per workload: Web hosting servers (included features)

    • Per GB: Web hosting servers (included features)

    • Per workload: Acronis Cyber Protect Cloud - Hybrid storage

    • Per workload: Acronis Cyber Protect Cloud - Partner storage

    • Per user: Acronis Cyber Files Cloud - Hybrid storage

  4. Improvement in the Admin area that merges advanced packs metrics in order to avoid redundant information.

    • Acronis product configuration in WHMCS

      1. Improvement that allows copy-pasting API Client credentials from the clipboard (after copied from Acronis Management Portal). This capability only works when using HTTPS protocol.

      2. Updates in configurable items' naming to match billing metrics.

      3. Updates in the Client and Admin areas to match Cyber Platform naming conventions.

      4. Improvement in the service template management, the following was added:

        • Support for management and security settings edit in already created templates.

        • Support upgrade between templates with different management and security settings.

        • Support upgrade to a template when the tenant's management or security settings have been modified in the Acronis Cyber platform.

      Client area improvements

      • Improvement that displays the PAYG items currently in use

Known limitations

Known limitations are listed here.

Obtaining the new version

Visit WHMCS Marketplace: https://marketplace.whmcs.com/product/1246

Build: Jan 21, 2022
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Version 2.6

This update brings improvements to the Acronis product configuration in WHMCS, updated usage calculation for some billing metrics to support the latest Acronis price list as well as a number of bug fixes and updates of the integration module internal libraries.

What's new

  • Acronis product configuration in WHMCS

    1. Service providers can now choose whether the Acronis product name should be part of the provisioned tenant name. This system-wide setting is controlled via the integration configuration file.

    2. Unit names for Acronis billing metrics have been updated according to the company price list.

    3. Only billing metrics, related to the Acronis template used, are now displayed on the Module Settings tab during product configuration. The service provider can monitor all metrics by switching the "Show all usage metrics" setting ON.

  • Billing metrics and usage updates

    1. Usage calculation has been updated for the metrics below to support new Acronis data centers from price groups 2 and 3.

      • Per GB: Acronis Cyber Protect Cloud - Acronis-hosted storage

      • Per GB: Advanced Disaster Recovery - Acronis-hosted storage

      • Per GB: Files Cloud - Acronis-hosted storage

      • Per Workload: Acronis Cyber Protect Cloud - Acronis-hosted storage

      • Per Workload: Acronis Cyber Protect Cloud - Google Workspace

      • Per Workload: Advanced Disaster Recovery - Acronis-hosted storage

      • Per User: Files Cloud - Acronis-hosted storage

    2. Two new metrics were added in order to support the changes in the Acronis licensing approach for Microsoft 365 services:

      • Per Workload: Acronis Cyber Protect Cloud - Microsoft 365 seats (Acronis-hosted Cloud storage)

      • Per Workload: Acronis Cyber Protect Cloud - Microsoft 365 seats (SP/Azure/Google-hosted storage)

    3. The usage calculation for the range type of metrics was updated to show in WHMCS the same usage as in the Acronis Cyber Protect Cloud UI and usage reports. Changes will affect the following metrics:

      • Per GB: Advanced Disaster Recovery - Acronis-hosted - 1 compute point

      • Per workload: Advanced Disaster Recovery - Acronis-hosted - 1 compute point

      • Acronis Cyber Notary Cloud - eSignatures

      • Acronis Cyber Notary Cloud - Notarizations

      • Per GB: Acronis Cyber Files Cloud Advanced - eSignatures

      • Per GB: Acronis Cyber Files Cloud Advanced - Notarizations

      • Per user: Acronis Cyber Files Cloud Advanced - eSignatures

      • Per user: Acronis Cyber Files Cloud Advanced - Notarizations

      • Omnivoice (virtual phone system) - 300 minutes

      • Omnivoice (virtual phone system) - 100 SMS

      • Physical Data Shipping - to the Cloud

  • Improvements for end customers

    1. Clients can now turn ON/OFF the Acronis Recovery notifications directly from the client area.

Obtaining the new version

Visit WHMCS Marketplace: https://marketplace.whmcs.com/product/1246

Build: Sep 30, 2021
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Version 2.5

What's new

  • Added support for:

    • Advanced Email Security pack

    • Advanced File Sync and Share pack

    • VMWare Cloud Director offering (partner-type templates only)

    • Notary document templates offering

  • Usage of Acronis Cyber Protect included (free) features now displayed both in the admin and client areas (for customer products)

  • Device Control Notifications can be managed from the client area

  • Each Acronis service now has a separate configurable options template

Obtaining the new version

Visit WHMCS Marketplace: https://marketplace.whmcs.com/product/1246

Build: Jun 11, 2021
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Version 2.4.1

What's new

Added the following billing metrics:

  • Per GB: Acronis Cyber Protect Cloud - Local storage (per GB)

  • Per user: Acronis Cyber Files Cloud - Hybrid storage (per GB)

Obtaining the new version

Visit WHMCS Marketplace: https://marketplace.whmcs.com/product/1246

Build: May 24, 2021
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