Build 108January 30, 2024

Version 2.1

Platform version: Acronis Cyber Cloud 24.01 or later

This release removes the dependency on Python for our macOS and Linux components. MacOS scripts are now in Zsh, while Linux is in Bash.

This release also changes how the web installer is installed by Deployment Component. . This resolves an issue where, under certain circumstances, the full installer would not download, and then the deployment would fail.

The update also includes several fixes and improvements.

What's new

  • CI-21113 – Rewrite scripts to Zsh for macOS and to Bash for Linux.
  • CI-24864 – [Datto RMM] The standard package supports web-based agent installation.


  • CI-23391 – [Datto RMM] Verify Deleted Customers in Production.
  • CI-19604 – [Datto RMM] All task scripts fail when the customer tenant has 1000 devices.
  • CI-19372 – [Datto RMM] Variables "acronisToken" and "registrationURL" are duplicated.
  • CI-19517 – [Datto RMM] Show an error when the credentials are incorrect.
  • CI-21349 – [Datto RMM] While in edit mode in the Customer provisioning settings, the 2FA option is a different kind of button than the mockups.
Build 97October 16, 2023

Version 2.0.97

Platform version: Acronis Cyber Cloud 23.09 or later

This update of the integration includes enabling all services and advanced packs (the ones activated for the service provider) as well as setting quotas to unlimited for customers provisioned automatically through the integration. It also aligns a set of provisioning parameters with the manual process of customer creation in the platform:

  • Provision as either Production or Trial
  • 2-factor authentication On/Off
  • Enhanced security mode On/Off
  • Create administrator user email
  • Billing method per workload or per gigabyte

What's new

  • Provision customers in Acronis with services enabled
Build 91January, 2023

Version 2.0.91

Platform version: Acronis Cyber Cloud 23.01 or later

This release introduces manual and automatic customer tenant provisioning as well as deprovisioning, based on customers in Cyber Cloud. The update serves to facilitate the onboarding process for partners already using RMM.

The following scenarios are supported:

  • Provision all or selected customers from RMM to new customer tenants in Acronis​
  • Map RMM customers to existing Acronis customer tenants​
  • Configure automatic customer tenant provisioning and deprovisioning

What's new

  • Manual customer provisioning in mapping
  • Automatic customer provisioning
  • Automatic customer deprovisioning
Build 64November, 2022

Version 1.1.64

Platform version: Acronis Cyber Cloud 22.11 or later

This release introduces support for a new server, added by Cyber Cloud, making it six in total.

In addition to Merlot, Pinotage, Zinfandel, Concord and Syrah, now we have Vidal – a secondary platform for the US East Coast.

Build 9February 10, 2022

Version 1.1.9

Platform version: Acronis Cyber Cloud 22.01 or later

This release introduces improvements for the Acronis agent deployment and Protection plans management operations as well as other minor enhancements.

Build 10214January, 2022

Version 1.0.10214

Platform version: Acronis Cyber Cloud 22.01 or later

This release introduces several UX improvements in the integration configuration module, including:

  • a link to the full user guide
  • self-explanatory labels
  • clear error messages for cases like trying to:
    • map a customer, when there are no unmapped customer tenants left
    • set a default protection plan, when there are no protection plans to choose yet.

For better customer experience, errors are supplied together with a description of user actions.

In addition, this release includes a number of minor fixes and improvements.

What's new

  • UX improvements
Build 9402October 22, 2021

Version 1.0.9402

Platform version: Acronis Cyber Cloud 21.09 or later

Acronis presents a new integration for Cyber Cloud with advanced device protection management capabilities.

What's new

  • Remotely install and control the Acronis agent on any Windows, Mac or Linux workload, managed by Cyber Cloud
  • Apply and revoke protection plans from within Cyber Cloud
  • Use Cyber Cloud's monitoring policies to monitor protection statuses
  • Run tasks to automatically remedy issues, found by the monitoring policies