Build 123November 8, 2022

Version 1.1.1

What’s new

  • A new mechanism of running MySQL instances is introduced. Now this is done from within the backup archive rather than on the live system.
    The change solves multiple issues, related to database recovery in Virtuozzo Hybrid Server containers. It also removes the hard requirement for MySQL version matching in the archive and the target system that makes it possible to smoothly recover a database from a backup after the MySQL server has been updated on the system.

Fixed issues

  • [CI-20054] Recovery of sub-domains without the main domain causes recovery errors after the next backup
  • [CI-20465] Plugin installation on CloudLinux fails with error "returned a non-zero value"
Build 104September 20, 2022

Version 1.1

What’s new

  • Mailbox recovery can now preserve emails generated after the backup has been created
  • Multiple fixes and improvements to the plugin update procedure

Fixed issues

  • [CI-19461] Cannot create a backup if the MySQL password is quoted in /usr/local/directadmin/conf/my.cnf
  • [CI-16620] Error while updating the plugin via Update option in the DirectAdmin Plugin Manager. The fix was implemented in the DirectAdmin application, and thus requires the application to be updated to version 1.642 or later.

Known issues and limitations

  • [CI-19693] Recovered emails are duplicated if they were moved to a different directory before the recovery operation
  • [CI-19699] Backup cannot be enabled for DirectAdmin v 1.642 and newer installed in Virtuozzo Hybrid Server 7.5 containers. A fix will be included in the C22.10 update to Acronis Cyber Protect Cloud.
Build 94July 15, 2022

Version 1.0

What’s new

  • Support for Virtuozzo Hybrid Server containers
  • Support for Ubuntu operating system
  • Compatibility with the latest security updates, introduced in Acronis Cyber Cloud 22.07
  • Various stability and quality improvements

Fixed issues

  • [CI-18537] Recovery point content is not displayed for 5K accounts
  • [CI-18149] User cannot export the account after downloading mailboxes
  • [CI-18186] Deleted non-default mailboxes are not recovered although the operation completes successfully
  • [CI-17367] Resellers and their users can't see their files after recovery
  • [CI-18022] Recovering a domain fails if its sub-domain was recovered beforehand
  • [CI-16859] Files created after the backup are not deleted even though the corresponding checkbox is selected
  • [CI-18149] DirectAdmin end user cannot export the account after downloading mailboxes

Known issues and limitations

  • [CI-15175] Debian operating system is not supported
  • [CI-16620] Error while updating the plugin via Update option in the DirectAdmin Plugin Manager. This issue has been fixed on the DirectAdmin side and will be included in one of the upcoming updates of the DirectAdmin application.


Build 58May 25, 2022

Version Beta 4

What’s new

  • Granular recovery and download of mailboxes by the administrator and end users
  • Export and recovery of DirectAdmin accounts by end users
  • Configurable service level of the recovery self-service - it is now possible to limit the number of recovery points, visible to end users in the DirectAdmin User Package.

Fixed issues

  • [CI-17446] Failure to export an account by the admin after downloading files
  • [CI-16441] Backups created before the creation of a user are displayed to the user in the Dashboard
  • [CI-17491] Latest version is considered obsolete
  • [CI-18143] Plugin and server timezones mismatch
  • [CI-18019] Notification about the download operation progress is missing

Known issues and limitations

  • [CI-18149] User cannot export the account after downloading mailboxes
  • [CI-18186] Deleted non-default mailboxes are not recovered although the operation completes successfully
Build 50March 22, 2022

Version Beta 3

What’s new

  • Plugin update: notifications about the latest available plugin version appear on the administrator's dashboard. Clicking 'Update Now' will initiate the update.
  • Plugin installation and configuration through the command line. For more details, check the available documentation.
  • Plugin configuration wizard: after installing the plugin through the graphical user interface or the command line, it is possible to finish its configuration from the user interface. For this purpose, navigate to Menu > Extra Features > Acronis Backup and follow the instructions.
  • Encryption: encryption can be set up from the plugin configuration wizard or by specifying the encryption settings in the unattended script configuration file. See more details here.
  • Download and recovery of individual user accounts for administrators.
  • Advanced plugin configuration settings: a few configuration options are available for freezing MySQL, prior to taking a snapshot. Find more information here.

Known issues

  • [CI-17491] Plugin version is considered obsolete after update
Build 32February 2, 2022

Version Beta 2

What's new

  • Advanced configuration settings
  • Enabling scheduled server backup in the DirectAdmin user interface
  • In addition, administrators and end users can:
    • Download and recover domains as well as databases
    • Track the recovery progress
Build 11November 8, 2021

Version Beta 1


This the initial, beta version of the Acronis Cyber Protect Cloud integration with the DirectAdmin hosting control panel.

The integration allows administrators to back up application-consistent DirectAdmin-enabled servers. It uses the same backup archive to restore the entire web hosting server to a fully consistent state and also to recover individual DirectAdmin objects, including accounts, databases, websites, mailboxes, folders and files.

In addition, the administrator can expose backedup data to DirectAdmin users and thus enable direct self-service recovery from the integration user interface.

This Beta 1 version features the following product functionalities:

  • Installation and configuration via the DirectAdmin user interface and server console
  • Running a backup on demand
  • Recovering an entire server
  • Enabling self-service recovery for end users
  • Downloading files from the archive and recovering them to the original location by admins and end users