This solution is available for purchase directly from ConnectWise via the ConnectWise Marketplace and the ConnectWise sales team.
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Acronis Cyber Protect Cloud integrations with ConnectWise tools are included, at no additional cost, or in other words: free of charge. As an MSP, you already pay ConnectWise and/or Acronis for the products licenses you subscribed to and use. Activating integrations between products of both vendors is complementary and does not incur charges.
No, except for the ConnectWise Marketplace integration. Integrations of Acronis Cyber Protect Cloud with any ConnectWise product can be enabled and used regardless of where and how Acronis is purchased. MSPs can purchase Acronis Cyber Protect Cloud from ConnectWise or from any Acronis distributor or aggregator available in the applicable country or region.
No. All Acronis integrations with ConnectWise are developed either by Acronis or ConnectWise and made available within the product.
Acronis has developed and provides customer support for most integrations of its Cyber Platform with ConnectWise products, including:
• ConnectWise Automate
• ConnectWise Asio Platform (ConnectWise RMM, Backup Dashboard & NOC)
• ConnectWise PSA (formerly ConnectWise Manage)
• ConnectWise ScreenConnect
ConnectWise developed and provides customer support for the integrations they developed with Acronis Cyber Protect Cloud, including:
• ConnectWise Marketplace
• ConnectWise BrightGauge
ConnectWise offers its TSP partners a portfolio of multiple RMM, PSA, RDS, BI and other products. Acronis on the other hand offers its MSP partners a single Cyber Platform that includes security, management, backup and disaster recovery, and service automation for all workloads and users in one place. To meet MSP requirements, Acronis needs to integrate with any of the ConnectWise products used by partners separately, but only a single integration is required for all services offered by the Acronis Cyber Platform.
Some Acronis services and features compete or overlap with some ConnectWise products and features. Many Acronis services and ConnectWise products also work together, so that MSPs get the best value out of whichever products and services they use from either technology vendor.
Unlike other MSP technology vendors, both Acronis and ConnectWise maintain an Open Ecosystem program that puts the business interests, technology requirements and the freedom of choice of our MSP partners at the forefront. Acronis and ConnectWise product and development teams collaborate closely to ensure that we meet and exceed the needs of our partners every day. Between both companies we have developed, maintain and support 7 integrations, always aiming to meet the highest standards of security, functionality and usability.
ConnectWise also resells Acronis services to its partners through the ConnectWise Marketplace. Therefore, ConnectWise is both a technology and a distribution partner to Acronis.
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