--- title: 1.0.13 beta update of nScaled Cloud Console description: "On August 18th, 2010, we released the 1.0.13 update for the nScaled Cloud Console. Here’s what’s new in version 1.0.13, since previous release: New support portal – Users can now create new tickets, as well as update and review existing tickets. Users of Cloud Console can browse and search through a set of published solutions and download documentation from resource library. The support portal is available by clicking “SUPPORT” button in the upper navigation toolbar Event subsystem – Complete audit trail of user based events that is presented as widget in dashboard and sub-section in “MONITORING” New and improved email template Substantially Improved Dashboard performance Improved reliability of Cloud Console data synchronization services behind the scenes Various other fixes and improvements" canonical_url: https://www.acronis.com/en/blog/posts/1013-beta-update-nscaled-cloud-console/ locale: en last_updated: 2026-10-27 --- [Acronis Blog](https://www.acronis.com/en/blog/) # 1.0.13 beta update of nScaled Cloud Console On August 18th, 2010, we released the 1.0.13 update for the nScaled Cloud Console. Here’s what’s new in version 1.0.13, since previous release: New support portal – Users can now create new tickets, as well as update and review existing tickets. Users of Cloud Console can browse and search through a set of published solutions and download documentation from resource library. The support portal is available by clicking “SUPPORT” button in the upper navigation toolbar Event subsystem – Complete audit trail of user based events that is presented as widget in dashboard and sub-section in “MONITORING” New and improved email template Substantially Improved Dashboard performance Improved reliability of Cloud Console data synchronization services behind the scenes Various other fixes and improvements [![Image 2: Kent Langley](https://staticfiles.acronis.com/images/content/4ebd2c6ab90855a20d45286557169382.png)](https://www.acronis.com/en/blog/authors/kent-langley/ "Kent Langley") [Kent Langley](https://www.acronis.com/en/blog/authors/kent-langley/) 1 min read Last updated 05 December 2014 On August 18th, 2010, we released the 1.0.13 update for the nScaled Cloud Console. **Here’s what’s new in version 1.0.13, since previous release:** New support portal – Users can now create new tickets, as well as update and review existing tickets. Users of Cloud Console can browse and search through a set of published solutions and download documentation from resource library. The support portal is available by clicking “SUPPORT” button in the upper navigation toolbar Event subsystem – Complete audit trail of user based events that is presented as widget in dashboard and sub-section in “MONITORING” New and improved email template Substantially Improved Dashboard performance Improved reliability of Cloud Console data synchronization services behind the scenes Various other fixes and improvements **List of currently known issues:** Ticket listing function may not be available until some accounts are provisioned in SFDC. This is in process. HTTPS configuration of Cloud Console is scheduled for Thursday, August 19th. At that time ALL communications with console.nscaled.com will be over HTTPS instead of HTTP. As always, if you have questions ideas or compliments please contact us via email at support at nscaled dot com or visit us on our forums at http://forum.nscaled.com. Best Regards, The nScaled Team [Cybersecurity](https://www.acronis.com/en/blog/tags/cybersecurity/) [Cyber protection](https://www.acronis.com/en/blog/tags/cyber-protection/) ## Written by ![Image 3: Kent Langley](https://staticfiles.acronis.com/images/content/4ebd2c6ab90855a20d45286557169382.png) Kent Langley [Previous post](https://www.acronis.com/en/blog/posts/nscaled-cloud-computing-console-part-2/) [The nScaled Cloud Computing Console – Part 2](https://www.acronis.com/en/blog/posts/nscaled-cloud-computing-console-part-2/) [Next post](https://www.acronis.com/en/blog/posts/video-short-local-file-recovery-snapshot/) [Video Short – Local File Recovery from Snapshot](https://www.acronis.com/en/blog/posts/video-short-local-file-recovery-snapshot/) About Acronis Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. [Add as a preferred source on Google](https://google.com/preferences/source?q=acronis.com) ## Related stories Want to learn more? Read the latest stories featuring this solution on our blog. [Acronis Blog](https://www.acronis.com/en/blog/) ![Image 4: stc Bahrain and Acronis partner to bring advanced endpoint security to businesses in Bahrain](https://staticfiles.acronis.com/images/blog-card/9600f3eea83b8f4e168ea6c1409c8c26.png) [stc Bahrain and Acronis partner to bring advanced endpoint security to businesses in Bahrain](https://www.acronis.com/en/blog/posts/stc-bahrain-and-acronis-partner-to-bring-endpoint-security-to-businesses/) We are proud to announce a strategic partnership with stc Bahrain, expanding access to advanced cybersecurity services for businesses across Bahrain. **October 26, 2026**3 min read ![Image 5: Introducing New Acronis CEO: Prakash Panjwani](https://staticfiles.acronis.com/images/blog-card/30cb571f6f1aaa131733e5727a4a250c.png) [Introducing New Acronis CEO: Prakash Panjwani](https://www.acronis.com/en/blog/posts/introducing-new-acronis-ceo-prakash-panjwani/) We are pleased to announce the appointment of our new Chief Executive Officer, Prakash Panjwani. A veteran cybersecurity CEO, Panjwani previously served as CEO of WatchGuard Technologies and SafeNet. **October 15, 2026**2 min read ![Image 6: Acronis expands MDR toward broader workspace protection](https://staticfiles.acronis.com/images/blog-card/18e90e89f5ec4ef0901f19008d4ccbf2.png) [Acronis expands MDR toward broader workspace protection](https://www.acronis.com/en/blog/posts/acronis-expands-mdr-toward-broader-workspace-protection/) Acronis is expanding the MDR service with capabilities that make this expertise easier to deliver and help partners address more risks. The developments build on a broader commitment to managed security: helping service providers protect the connected workspace while giving customers access to the expertise needed to investigate threats, respond effectively and maintain business continuity. **October 13, 2026**6 min read