Acronis named a 2025 Gartner Peer Insights™ Customers’ Choice for Backup as a Service

Acronis Cyber Protect Cloud was recently named a 2025 Gartner Peer Insights Customers’ Choice in the Voice of the Customer for Backup as a Service. Acronis believes this recognition reflects the trust and satisfaction of real users who have hands-on experience with the Acronis platform, which Acronis also believes makes it one of the most meaningful recognitions in the industry.

The customer recognition on Gartner Peer Insights is based entirely on verified reviews from actual users who have purchased, implemented and used Acronis Cyber Protect Cloud backup as a service in their daily operations.

The Gartner Peer Insights Customers' Choice is a recognition of vendors in this market by verified end-user professionals. The recognition comes directly from the people who matter most, the IT professionals and managed service providers (MSPs) who rely on Acronis backup as a service solutions to protect their organizations and clients’ data every day.

To qualify for a Customers’ Choice recognition, vendors must have scores that meet or exceed the market average for both axes (User Interest and Adoption, and Overall Experience). This distinction is based on verified customer reviews.

Acronis believes being recognized customers on Gartner Peer Insights represents validation from some of the most sophisticated and knowledgeable professionals in the cybersecurity and managed services community. These are the decision-makers who evaluate multiple solutions, understand complex technical requirements and have real-world experience managing cyber protection at scale.

For MSPs, choosing the right backup and cyber protection platform isn't just about features. It's about finding a solution that enables them to deliver exceptional service to their clients while managing operations efficiently. Acronis believes the fact that these discerning professionals rate Acronis Cyber Protect Cloud so highly speaks volumes about the platform’s ability to meet the demanding requirements of modern MSP operations.

As cyber threats become increasingly sophisticated and the lines between backup, disaster recovery and cybersecurity continue to blur, organizations need solutions that can address multiple challenges without the complexity of managing disparate tools.

Acronis believes this recognition from customers on Peer Insights validates the unified approach Acronis takes to cyber protection, which combines backup, disaster recovery, cybersecurity and endpoint management into a single, integrated platform. This approach not only simplifies operations for MSPs and IT departments but also provides more effective protection against modern cyber threats.

For managed service providers and enterprises evaluating backup and cyber protection solutions, reviews on Peer Insights provide important third-party validation. The reviews from customers demonstrate that Acronis Cyber Protect Cloud isn't just technically capable. It's a solution that real users recommend based on their actual experience.

Acronis believes the recognition also reflects the platform's ability to deliver on key requirements that matter most to sophisticated users: reliability, ease of use, comprehensive protection capabilities and strong vendor support. These are the factors that determine whether a solution succeeds in real-world deployments, where downtime isn't an option and security gaps can be catastrophic.

Gartner, Voice of the Customer for Backup as a Service, Peer Contributors, 29 August 2025

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