
Acronis today announced that Acronis Cyber Protect Cloud has been named a Leader in the G2 Fall 2025 Email Security Grid® Report. This recognition reflects the voice of real users, G2 bases its grid on verified customer reviews and market data. In the Fall 2025 report, Acronis earned a G2 Score of 89 with a near‑perfect Satisfaction Score of 99 and a Market Presence Score of 79, placing the platform firmly in the Leader quadrant. Acronis received more than 500 verified reviews, and 100 % of reviewers rated the solution four or five stars. The report’s methodology requires at least 10 reviews and uses satisfaction and market presence to rank products.
What Drives Acronis’ Outstanding Customer Satisfaction?
Acronis’ placement on the grid is backed by outstanding satisfaction metrics. According to the Email Security Satisfaction table, 95 % of users say they would recommend Acronis Cyber Protect Cloud. Customers also rated the solution highly for ease of use (93 %), ease of setup (93 %), ease of doing business with (95 %) and quality of support (91 %). These scores translate into a strong Net Promoter Score (NPS) of 88, well above the category average.
Beyond general satisfaction, Acronis excels in specific email‑security capabilities. In G2’s Cloud Email Security feature ratings, users scored the platform 9.2/10 for “Has the product been a good partner in doing business?”, 9.1/10 for Advanced Threat Protection (ATP), 9.1/10 for Anti‑Phishing and 9.1/10 for Quarantine. These ratings underscore how the integration of Perception Point’s advanced filtering with Acronis’ platform delivers dependable spam and phishing detection, threat intelligence and quarantine management. Such scores are at or above the category averages.
Why Choose Acronis for Unified Cyber Protection?
Acronis Cyber Protect Cloud goes beyond traditional email gateways by unifying backup, disaster recovery, AI‑based anti‑malware, endpoint detection & response (EDR) and email security in a single service. The G2 results validate this integrated approach: the solution’s high Satisfaction score and 95 % “ease of doing business with” rating demonstrate that partners and end‑users appreciate managing multiple workloads from one console. The platform’s 9.1/10 ATP and anti‑phishing scores show that its Perception Point‑powered email protection detects modern threats without adding complexity.
What customers are saying
"They keep adding new features. The Advanced Email Security is awesome for keeping phishing emails out of users inboxes. And they added the Security Awareness Training. Love it!" said IT Consultant in Small Business.
"Easy to use, extremely powerful. The whole reason we can provide service to clients out of state is because we can remotely restore a server very quickly using the Acronis software. Additionally, their Perception Point email security is extremely powerful. Prices for these services are fairly set, and there are no "minimum" license purchases needed so it makes it very little risk to try a new service through their system. It is very easy to install and implement for our customers, and alerts are manageable and can export to our Autotask ticketing system. The backup locations available are robust and varied - one can back up to the cloud, local USB, local NAS, shared folder on a computer, etc., all using the same backup agent." said Chief Operations Officer in Small Business.
"A centralized product and console to manage all the various product offerings, from backup, recovery, email security, security with XDR to list out some of them. Ease of use, be it integration or implementation." said General Manager in Small Business.
What’s Next for Acronis in Cybersecurity Innovation?
Acronis continues to invest in unified cyber protection, coupling data backup with proactive security to help service providers and IT teams stay ahead of evolving threats. The company’s recognition as a Leader in G2’s Fall 2025 Email Security Grid underscores its commitment to customer‑driven innovation. For more information on Acronis Cyber Protect Cloud and its email security capabilities, read the full G2 Fall 2025 Email Security Report or visit the Acronis Cyber Protect Cloud product page to explore how integrated cyber protection can empower your business.
About Acronis
A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect Cloud is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses.