Acronis continues to earn recognition for delivering cybersecurity solutions that managed service providers (MSPs) trust to protect their clients and simplify operations.
In the latest Info-Tech SoftwareReviews reports for endpoint detection and response (EDR) and extended detection and response (XDR), Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) earned status as a leader in the Data Quadrant for EDR. Acronis was also named a Champion in the Emotional Footprint for XDR.
In addition to those major recognitions, Acronis also received awards for Best Deal Management, Best Dispute Resolution and Best Training, while also earning a Best Feature award for machine learning capabilities.
What are the SoftwareReviews Data Quadrant and Emotional Footprint reports?
SoftwareReviews, a division of Info-Tech Research Group, evaluates software vendors using verified feedback collected directly from end users. Unlike reports that rely heavily on analyst opinions or vendor influence, SoftwareReviews rankings are based entirely on customer experience and satisfaction data.
The Data Quadrant evaluates vendors based on a combination of product features, vendor capabilities and overall customer satisfaction. Vendors positioned as leaders score highly in areas such as product quality, usability, reliability and innovation. SoftwareReviews develops the rankings through a comprehensive review process that aggregates user feedback into a Composite Score.
The Emotional Footprint report focuses specifically on the relationship between customers and vendors. It measures emotional sentiment across areas such as trustworthiness, fairness, reliability and the vendor’s ability to deliver on promises. SoftwareReviews calculates a Net Emotional Footprint score by analyzing customer responses across multiple dimensions of the vendor-client relationship. Each report is updated annually.
Why Acronis stood out
Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) earned recognition because it delivers cybersecurity, data protection and endpoint management in a natively integrated platform designed specifically for MSPs. By combining EDR, XDR, backup, disaster recovery and management capabilities within a single console and agent, Acronis helps reduce operational complexity while improving protection.
The machine learning recognition is especially important as MSPs increasingly need AI-powered threat detection and behavioral analysis to identify sophisticated attacks earlier and reduce response times.
Acronis was named a Champion in the Emotional Footprint report for EDR and a Leader in the Data Quadrant report for XDR, both published November 2025.
Recognition in both reports for EDR and XDR demonstrates strong security capabilities as well as the ability to build positive long-term customer relationships.
What SoftwareReviews recognition means for MSPs
For MSPs, recognition from SoftwareReviews provides independent validation from real users in the field. The SoftwareReviews methodology reflects the experiences of IT professionals and service providers who use solutions daily.
MSPs today face growing pressure to deliver enterprise-grade cybersecurity services while maintaining profitability and operational efficiency. Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) helps MSPs meet those demands through a natively integrated, multi-tenant platform that simplifies management, automates routine tasks and improves technician productivity.
Recognition in the Emotional Footprint report also signals that Acronis is more than just a technology provider. It demonstrates a strong commitment to partner success, customer support and long-term relationships — all critical factors for MSPs selecting a cybersecurity vendor.
As cyberthreats continue to evolve, MSPs need solutions that combine advanced protection with ease of management and dependable vendor support. The latest SoftwareReviews awards reinforce Acronis’ position as a trusted cybersecurity partner for service providers worldwide.
You can access both reports for EDR and both reports for XDR for free from SoftwareReviews by signing in with your LinkedIn credentials. Each page defaults to the most current report, and you can toggle between reports for each category.
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About Acronis
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland.
