--- title: Acronis security incident analysis description: hacking, Acronis, security incident, security incident analysis canonical_url: https://www.acronis.com/en/blog/posts/acronis-security-incident-analysis/ locale: en last_updated: 2026-10-27 --- [Acronis Blog](https://www.acronis.com/en/blog/) # Acronis security incident analysis On March 9, a post on BreachedForums mentioned that Acronis had been hacked. As this is a very serious matter, we immediately opened an investigation and found that this post was unfounded and no Acronis products had been hacked or compromised. [Try Now](https://www.acronis.com/en/products/cloud/trial/) [![Image 2: Acronis Editorial Team](https://staticfiles.acronis.com/images/content/d85707ae91461544212d39836dc32b42.png)](https://www.acronis.com/en/blog/authors/acronis/ "Acronis Editorial Team") [Acronis Editorial Team](https://www.acronis.com/en/blog/authors/acronis/) 2 min read Last updated 31 March 2023 Other languages available:[日本語](https://www.acronis.com/ja/blog/posts/acronis-security-incident-analysis/) **What happened?** On March 9, 2023, a post on BreachForums mentioned an Acronis data leak. As this is a very serious matter, our security team immediately opened an investigation. Based on the results of the investigation, we can confirm that credentials used by one specific customer to upload diagnostic data to Acronis Support were compromised and made available online. A threat actor then used that information to access diagnostic data which did NOT contain any private or sensitive information. No vulnerabilities in Acronis products or services were exploited, and no services were compromised. The threat actor did not manage to move laterally to any other system or service or access any other customer data. **What did Acronis do about it?** As a part of incident response, we blocked access to the compromised account and worked with the customer to assess the impact. We also reviewed logs for other services and found no evidence of any unauthorized access or exploitation attempts. We shared the IOCs with our industry partners and worked with law enforcement. Additionally, we have been providing guidance and factual statements to media outlets and / or reporters to ensure accurate reporting. **Was Acronis hacked?** No, Acronis was not hacked. One customer’s user credentials were compromised outside of our systems. **Has my data been compromised?** No, there is no threat to other Acronis customers or their data. As a cyber protection company, we take security very seriously. No Acronis systems or networks were compromised. [Cybersecurity](https://www.acronis.com/en/blog/tags/cybersecurity/) [Cyber protection](https://www.acronis.com/en/blog/tags/cyber-protection/) [Cyberthreats](https://www.acronis.com/en/blog/tags/cyberthreats/) [Cyber protection for businesses](https://www.acronis.com/en/blog/tags/cyber-protection-for-business/) [Cloud cyber protection](https://www.acronis.com/en/blog/tags/cloud-cyber-protection/) ## Written by ![Image 3: Acronis Editorial Team](https://staticfiles.acronis.com/images/content/d85707ae91461544212d39836dc32b42.png) Acronis Editorial Team Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. [Previous post](https://www.acronis.com/en/blog/posts/take-your-msp-business-to-the-next-level-with-microsoft-365-protection/) [Take your MSP business to the next level with Microsoft 365 protection](https://www.acronis.com/en/blog/posts/take-your-msp-business-to-the-next-level-with-microsoft-365-protection/) [Next post](https://www.acronis.com/en/blog/posts/crn-partner-program-guide-5-star-award-how-acronis-ensures-the-success-of-its-partners/) [CRN Partner Program Guide 5-Star Award: How Acronis ensures the success of its partners](https://www.acronis.com/en/blog/posts/crn-partner-program-guide-5-star-award-how-acronis-ensures-the-success-of-its-partners/) About Acronis Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. [Add as a preferred source on Google](https://google.com/preferences/source?q=acronis.com) ## Related stories Want to learn more? Read the latest stories featuring this solution on our blog. [Acronis Blog](https://www.acronis.com/en/blog/) ![Image 4: stc Bahrain and Acronis partner to bring advanced endpoint security to businesses in Bahrain](https://staticfiles.acronis.com/images/blog-card/9600f3eea83b8f4e168ea6c1409c8c26.png) [stc Bahrain and Acronis partner to bring advanced endpoint security to businesses in Bahrain](https://www.acronis.com/en/blog/posts/stc-bahrain-and-acronis-partner-to-bring-endpoint-security-to-businesses/) We are proud to announce a strategic partnership with stc Bahrain, expanding access to advanced cybersecurity services for businesses across Bahrain. **October 26, 2026**3 min read ![Image 5: Acronis expands MDR toward broader workspace protection](https://staticfiles.acronis.com/images/blog-card/18e90e89f5ec4ef0901f19008d4ccbf2.png) [Acronis expands MDR toward broader workspace protection](https://www.acronis.com/en/blog/posts/acronis-expands-mdr-toward-broader-workspace-protection/) Acronis is expanding the MDR service with capabilities that make this expertise easier to deliver and help partners address more risks. The developments build on a broader commitment to managed security: helping service providers protect the connected workspace while giving customers access to the expertise needed to investigate threats, respond effectively and maintain business continuity. **October 13, 2026**6 min read ![Image 6: Acronis Cyber Protect v17: Improving cyber resilience across people, data and infrastructure](https://staticfiles.acronis.com/images/blog-card/c2467c28c0278609eb3560cb2a8a4d53.png) [Acronis Cyber Protect v17: Improving cyber resilience across people, data and infrastructure](https://www.acronis.com/en/blog/posts/acronis-cyber-protect-v17-improving-cyber-resilience-across-people-data-and-infrastructure/) Acronis Cyber Protect v17 Q3 2026 expands integrated cyber protection with new capabilities that strengthen security awareness, improve backup operations and extend protection across more virtual environments. The result is stronger cyber resilience, simplified operations and broader protection delivered through a single platform. **October 05, 2026**4 min read