Acronis once again received recognition from Info-Tech SoftwareReviews, this time in the form of an Emotional Footprint Award for extended detection and response (EDR). The latest accolade highlights Acronis’ growing leadership in cybersecurity and its dedication to delivering solutions that managed service providers (MSPs) love.
What is the Emotional Footprint Award?
Many traditional awards focus solely on technical features or market share, but the Emotional Footprint Award is based on direct feedback from real users. It measures the emotional sentiment users have towards a product and its vendor, providing a look at how the software impacts their daily work and overall satisfaction.
Analyst firm Info-Tech Research Group determines winners by analyzing user responses across a range of emotional metrics, including trustworthiness, reliability, effectiveness and the vendor’s ability to deliver on promises. The result is a Net Emotional Footprint score, which reflects the overall emotional connection users feel with the product.
Why did Acronis win for EDR?
Acronis EDR, part of the Acronis Cyber Protect Cloud MSP cybersecurity platform, stood out in a crowded field. The win is a testament to Acronis’ commitment to:
- Delivering advanced cyber protection in a natively integrated platform that enables MSP technicians to increase efficiency.
- Integrating cybersecurity and data protection into a unified platform with a single interface, making it easier for MSPs to manage and secure client environments.
- Providing unique features such as AI-assisted scripting and automated patching, which enhance protection and boost technician productivity.
Survey respondents consistently praised Acronis EDR for its reliability and ease of use, as well as the tangible value it brings to their organizations. Those positive sentiments translated into a top-tier Net Emotional Footprint score, securing Acronis’ place as one of just three Champions in the EDR category from a field of 15.
What does this win mean for MSPs?
For MSPs, this award sends a clear signal that peers in the industry trust and value the Acronis EDR solution. Here’s why that matters:
- Confidence in partnership: The Emotional Footprint Award assures MSPs that they’re partnering with a vendor who listens, responds and delivers on its promises.
- Enhanced service delivery: With the natively integrated Acronis Cyber Protect Cloud platform, MSPs can simplify operations, reduce complexity and offer superior protection to clients, all while improving technician efficiency.
- Competitive edge: Adopting an award-winning EDR solution helps MSPs differentiate themselves in a crowded market, enabling them to attract new clients and retain existing ones.
Acronis is a repeat winners with Info-Tech Research Group
Acronis earned awards from Info-Tech in multiple other categories earlier in 2025, including:
- Endpoint protection (enterprise and midmarket).
- Data loss prevention.
- Remote monitoring and management (RMM).
- Email security.
- Extended detection and response (XDR).
- Backup and availability.
- Managed detection and response (MDR).
A trusted partner for MSPs
The latest Emotional Footprint Award for EDR is a powerful endorsement of the Acronis vision and execution in cybersecurity. As cyberthreats evolve, MSPs need partners who not only provide leading technology but also foster positive, productive relationships. This win reaffirms Acronis’ role as that partner.
To learn more about the award and what it means for your business, visit the SoftwareReviews EDR category page.
About Acronis
A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect Cloud is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses.
