Delivering Microsoft 365 Management Security and Protection Profitably

Microsoft 365 has become the collaboration engine for nearly every SMB and enterprise. Email, documents, chats, workflows, meetings and identity-driven access all live inside the ecosystem, making it one of the most mission-critical platforms MSPs are hired to manage. 

But while demand for Microsoft 365 services continues to surge, MSPs are feeling the strain: 

• Tool sprawl and vendor fragmentation. 

• Rising operational overhead. 

• Shrinking margins on standard management. 

• Higher client expectations for integrated security. 

• Increasing complexity around ransomware and identity threats. 

Delivering Microsoft 365 "the old way" with multiple disconnected tools and manual processes is no longer profitable or scalable. 

That’s where Acronis Ultimate 365, a unified, multi-tenant Microsoft 365 protection suite inside Acronis Cyber Protect Cloud, changes the game. By consolidating backup, XDR, email security, collaboration protection, archiving, security awareness training (SAT) and posture management into one offering, MSPs can finally deliver Microsoft 365 services efficiently, securely, and profitably. 

Here is the blueprint MSPs can use to scale Microsoft 365 management while expanding margins — not eroding them. 

Microsoft 365 adoption exceeds 400 million commercial users, and for most customers, it is the business operating system: 

• Outlook is the communication layer. 

• Teams is the collaboration hub. 

• SharePoint / OneDrive store business-critical IP. 

• Entra ID (Azure AD) handles identity and access. 

Yet, most MSPs delivering Microsoft 365 services are trapped by structural limitations that undermine profitability. 

• Tool fragmentation: Traditionally, you need separate vendors for email security, backup, XDR / EDR, SAT, archiving and posture management. This means more billing reconciliation, more training and more "swivel-chair" management. 

• Disconnected security: Clients expect unified threat detection, but bolting on disparate tools creates visibility gaps. 

• Manual operations: Managing permissions and monitoring data sprawl manually does not scale. 

SMBs assume MSPs "have their Microsoft 365 covered," but the reality is complex. MSPs must protect clients from a barrage of risks: 

• Human error: Accidental deletions and misconfigurations. 

• Ransomware: Attackers targeting SharePoint sites and Teams channels. 

• Email-borne attacks: Phishing, business email compromise (BEC), and account takeover (ATO). 

• Regulatory pressure: Meeting GDPR, HIPAA and FINRA retention requirements. 

A single failure in any of these layers becomes an MSP liability. This is why MSPs require an integrated platform, not another collection of point products. 

Acronis Ultimate 365 consolidates multiple Microsoft 365 security and protection layers into a single, integrated, multitenant platform. Instead of juggling six to 10 vendors, MSPs can deliver everything clients expect from one place: 

All delivered as one SKU, one platform and one service layer, designed to reduce overhead and boost margins. 

How does a unified approach translate into real-world business impact? 

Replacing multiple vendors with one platform cuts licensing costs, reduces administrative overhead and eliminates compatibility issues. You deliver more but spend less doing it. 

With prebuilt policies, automated posture checks and centralized alerting, technicians spend less time clicking through consoles and more time on high-value projects. 

Whether you support five tenants or 500, the workload shouldn’t scale linearly. Acronis allows you to manage backup, threat alerts, archiving and billing from a single pane of glass. 

You can easily create tiered offerings to increase revenue per seat: 

• Essentials: Backup + basic email security + posture alerts. 

• Standard: Essentials + collaboration protection + SAT. 

• Ultimate: The full stack including XDR, archiving, and advanced threat protection. 

Here is how MSPs can quickly build profitable services around Acronis Ultimate 365: 

• Standardize your service tiers: Offer bundled packages to simplify sales and increase monthly recurring revenue (MRR). 

• Lead with business outcomes: Don’t sell "backup" or "XDR." Sell continuity, compliance and risk reduction. 

• Build automated reporting: Use monthly reviews to show clients incidents blocked, files recovered and posture scores improved. This proves value. 

• Automate onboarding: Define industry-specific templates and auto-apply policies to onboard new tenants in minutes. 

• White label your service: Elevate your brand by delivering "Managed Microsoft 365 protection" powered by Acronis, making you the hero. 

Microsoft 365 is too mission-critical — and too risky — to manage with fragmented tools and manual operations. MSPs need an integrated, automated approach that reduces complexity while increasing margins. 

Acronis Ultimate 365 delivers exactly that. It replaces tool sprawl with a single, MSP-optimized platform designed to improve service quality and profitability. For MSPs, this is the shift from managing Microsoft 365 to mastering it.