Partner Success Manager Benelux

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Partner Success Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

As a Partner Success Manager you will build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers at an assigned group of customer accounts that may include major strategic customers within a geographic or industry focus Identifies, develops and typically closes new sales opportunities | Creates demand for the organization's products and services by raising their profile with customers | Achieves revenue targets by increasing revenue spend per account | May conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the organization's product/service strategies | Responsibilities are within the Account/Relationship Management Function as a generalist or in a combination of Disciplines.

What You'll Do:

• Drive quarter over quarter cloud revenue growth working through assigned partners

• Make a territory analysis and planning for dedicated geographies to identify top potential partners

• Perform account planning with all managed partners with level of certain details depending on partner’s engagement, loyalty and responsiveness

• Train new and existing partners with existing and new products

• Guide every partner through onboarding and enablement stage equipping with all needed knowledge, resources and tools

• Motivate and enable partners to sell Acronis services to existing customer base of the partner, attract new customers to partner and help to retain existing customer to partner

• Drive partner’s satisfaction and acting as a trusted advisor and single point of contact throughout the entire partner lifecycle

• Drive successful upsell/cross sell initiatives with partner to increase new services attach rate

• Put maximum efforts to avoid churn and retain a partner

• Engage and orchestrate all needed internal resources to help dedicated partners’ growth

• Profile every managed partner on vendors and tools they sell/use putting all information into Partner Passport. Every CSP Passport should have not less than 80% fields filled out

• Know partner’s lifecycle management and be able to lead a partner along it through a set of regular activities focused on educating, evangelizing, making committed

• Maintain a regularity/frequency of contact with every partner depending on priority

What You Bring

• 5+ years of sales and marketing experience in the software industry (Channel Sales, Partner Account Manager, Channel development position within a software vendor)

• Proven experience in a cyber security company demonstrating a strong understanding of industry practices and protocols is required

• In-depth channel and field sales experience with an understanding of the cloud market business model

• Strong presentation, communication, and planning skills

• Strong internal customer focus with desire to learn all aspects of the business

• High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy

• Strong written and verbal communication and interpersonal skills

• Outstanding organizational, problem solving, and multi-tasking skills

• Collaborative, team-player with a commitment to succeed and never give up attitude

• Self-motivated, proactive, and able to work with minimal supervision

• Must be able to speak fluent/native Dutch

WHO WE ARE 

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments. 

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

OUR INTERVIEW PRACTICES 

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. 

  

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances. 

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