Data Center Operations

Salesforce Administrator

Serbia
Full time
Posted 6 Days Ago
R-100715
Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.
Acronis is a world leader in cyber protection, delivering natively integrated solutions that monitor, control, and protect the data that businesses and lives depend on. Driven by our passion to protect every workload, we’ve built the industry’s only all-in-one cyber protection platform. We are looking for an Salesforce Administrator to join our mission of protecting the digital world.

The Salesforce Administrator will work with stakeholders to understand and challenge existing processes, identify improvement opportunities, and translate them into clear, actionable requirements. Collaborating cross-functionally with developers, admins, and product owners, will ensure that proposed solutions are effectively designed, built, and delivered to drive business value.

WHAT YOU'LL DO 

  • Administer and maintain the Salesforce platform, including user management, roles, profiles, permission sets, and security configuration.
  • Configure and enhance Salesforce by building custom objects, fields, record types, validation rules, page layouts, and other declarative components.
  • Design, maintain, and optimize Flows and other automations to improve efficiency and reduce manual work across teams.
  • Build and refine reports and dashboards to provide leadership with timely, accurate, and actionable insights.
  • Perform regular data quality checks, drive data hygiene initiatives, and maintain governance around duplicates, integrity, and accuracy.
  • Monitor platform health, troubleshoot issues proactively, and ensure system performance and stability.
  • Partner with business stakeholders to analyze requirements and translate them into scalable, maintainable Salesforce solutions.
  • Deliver user enablement through training, documentation, and best-practice guidance to improve adoption and CRM usage.
  • Support leadership by ensuring Salesforce configuration aligns with KPIs, reporting needs, and evolving operational priorities.
  • Participate in testing, deployment, and release management processes, ensuring smooth delivery of enhancements.
  • Maintain strong governance and adhere to Salesforce security standards, compliance requirements, and internal best practices.
  • Stay current with Salesforce releases and emerging features, implementing improvements where beneficial to the business

WHO WE'RE LOOKING FOR:

  • 3+ years of hands-on experience as a Salesforce Administrator in a professional environment.
  • Strong expertise in Salesforce configuration, including advanced use of Flow, Reports, Dashboards, and core admin tools.
  • Deep understanding of Salesforce data model, security model, and platform best practices.
  • Experience collaborating with cross-functional teams and supporting a varied base of Salesforce users.
  • Strong analytical and problem-solving skills, with the ability to translate business needs into structured, scalable solutions.
  • Excellent written and verbal communication skills in English.

Preferred Qualifications:

  • Salesforce Administrator certification (ADM-201) strongly preferred.
  • Additional certifications (Advanced Admin, App Builder) are a plus.
  • Familiarity with SQL, APIs, data tools such as Data Loader or Workbench.
  • Background in SaaS, hyper-growth environments, or enterprise-scale CRM ecosystems

*Please submit your resume and application in English  

WHO WE ARE 

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management solutions designed specifically for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Our solutions simplify cybersecurity, removing complexity so organizations can focus on their core business. 

A Swiss company founded 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. 

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact. 

OUR INTERVIEW PRACTICES 

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. 

  

Use of AI-generated responses or third-party support during live interviews may be grounds for disqualification from the recruitment process and a full criminal, education and identification background check is required for all new hires. 

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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Data Center Operations
Salesforce Administrator
Please note that the application process will be managed on our partner website, Workday, which will require you to log in or create an account.