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HaloPSA


Company:
HaloPSA
Integration:
HaloPSA
Category:
Professional Services Automation
Acronis

Acronis Cyber Platform integration with HaloPSA for MSPs

This PSA integration for managed service providers (MSPs) helps reduce billing errors, eliminate manual reconciliation, and accelerate service delivery across your PSA workflows.

Automate billing, provisioning, and service delivery workflows between HaloPSA and Acronis Cyber Platform. This PSA integration helps managed service providers (MSPs) reduce manual work, improve billing accuracy, and deliver cyber protection services more efficiently, all from a single interface. Synchronise customers, automate usage-based billing, and convert Acronis alerts into actionable HaloPSA tickets to streamline operations and scale recurring revenue.

What the HaloPSA integration with Acronis Cyber Platform enables:

Customer and tenant management

  • Synchronise HaloPSA customers with Acronis tenants for consistent account management
  • Automatically provision and deprovision customer tenants to streamline onboarding and offboarding Service and billing automation
  • Map Acronis services to HaloPSA recurring invoice items for accurate service alignment
  • Automatically provision and adjust services based on HaloPSA billing and contracts
  • Support flexible billing models, including prepaid, pay-as-you-go, and overage scenarios
  • Sync Acronis usage data to HaloPSA to ensure accurate, usage-based invoicing Alert and ticket automation
  • Automatically create HaloPSA tickets from Acronis alerts to improve response times
  • Keep tickets in sync with alert status, including resolution and reopening
  • Automatically clear alerts based on ticket updates for better operational visibility
  • What the HaloPSA integration with Acronis Cyber Platform enables:
  • What the HaloPSA integration with Acronis Cyber Platform enables:
  • What the HaloPSA integration with Acronis Cyber Platform enables:

Features

  • Automated usage-based billing

    Synchronise Acronis consumption data with HaloPSA to generate accurate recurring invoices and capture all billable services.

  • Customer and tenant provisioning

    Automatically create and manage Acronis customer tenants from HaloPSA to accelerate onboarding and reduce admin effort.

  • Service and product mapping

    Align Acronis services with HaloPSA recurring items to simplify service packaging and billing management.

  • Alert-to-ticket automation

    Convert Acronis alerts into HaloPSA tickets and sync status updates to improve response times and visibility.

  • Flexible billing models

    Support prepaid, pay-as-you-go, and overage-based billing scenarios for maximum flexibility.

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