Customer and tenant management
- Synchronise HaloPSA customers with Acronis tenants for consistent account management
- Automatically provision and deprovision customer tenants to streamline onboarding and offboarding Service and billing automation
- Map Acronis services to HaloPSA recurring invoice items for accurate service alignment
- Automatically provision and adjust services based on HaloPSA billing and contracts
- Support flexible billing models, including prepaid, pay-as-you-go, and overage scenarios
- Sync Acronis usage data to HaloPSA to ensure accurate, usage-based invoicing Alert and ticket automation
- Automatically create HaloPSA tickets from Acronis alerts to improve response times
- Keep tickets in sync with alert status, including resolution and reopening
- Automatically clear alerts based on ticket updates for better operational visibility



