--- title: IT Glue description: Sync Acronis Cyber Platform data with IT Glue. Automatically map customers and devices, publish backup status, protection details, and device details links as IT Glue flexible assets. Give MSP technicians real-time Acronis context inside IT Glue -- no duplicate data entry, no manual reconciliation. canonical_url: https://www.acronis.com/en/integrations/it-glue/ locale: en last_updated: 2026-10-27 --- New # IT Glue * * * Company:Kaseya Integration:IT Glue Category:Documentation [Try now](https://promo.acronis.com/Integrations-Lighthouse.html) [Have a question or need help?](https://www.acronis.com/en/contact-us/integrations/) ## IT Glue integration with Acronis Cyber Platform The Acronis integration for IT Glue bridges Acronis Cyber Platform with IT Glue IT documentation, giving MSPs a single pane of glass for customer, device, and protection data. Once enabled, the integration connects to the IT Glue API using partner-managed credentials. MSP administrators map IT Glue organizations to Acronis customer tenants - either linking to existing tenants or creating new ones with configurable provisioning defaults. Devices are automatically matched by hostname, serial number, or MAC address and synced as IT Glue configurations. ## What Gets Synced For every matched device, the integration publishes three categories of Acronis data as IT Glue flexible assets: * **Device & Access Data** Agent version, hostname, IP addresses, operating system, Acronis console link, and remote-access connection status. * **Backup Data** Last backup timestamp, backup status, next scheduled backup, backup plan name, total backup size, and recovery point count. * **Protection Data** Last vulnerability scan and status, patch management status, last malware scan and status, and antivirus scan results. Data is refreshed automatically on a recurring sync schedule, so IT Glue always reflects the latest Acronis state. ## Supported IT Glue Data Centers * United States: `https://api.itglue.com` * European Union: `https://api.eu.itglue.com` * Australia: `https://api.au.itglue.com` * Custom server URLs are also supported. ## Requirements * Acronis Cyber Platform partner tenant with administrator access. * IT Glue account with an API key (generated at Account Settings). * Network connectivity between the Acronis platform and the IT Glue API endpoint. ### Explore resources * [Integration Documentation](https://www.acronis.com/en/support/documentation/ITGlue) * [Lighthouse: Acronis Integration Onboarding Service](https://promo.acronis.com/Integrations-Lighthouse.html) * [Acronis blog: Learn how it works](https://www.acronis.com/en/blog/posts/new-it-glue-integration-with-acronis-automates-documentation-updates-for-msps/) ## Getting Started 1. Navigate to **Integrations** in the Acronis management console and select **IT Glue**. 2. Enter the IT Glue server URL and your API key, then save. 3. The system validates your credentials and activates the integration. 4. Configure provisioning policies and device-sync settings. 5. Map IT Glue organizations to Acronis customers. 6. Device matching and data publishing begin automatically. ![Image 2: Getting Started](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/kaseya/326fbc84-4273-433e-8f5d-3dd0175d5ca7.png) ![Image 3: Getting Started](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/kaseya/1b9f7b77-fa3e-1462-91f1-7aaf4d0671d5.png) ![Image 4: Getting Started](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/kaseya/94777783-e856-cc0b-3178-38e99234ea7c.png) ## Features ### Quick Setup Enter your IT Glue server URL and API key, validate credentials, and the integration is ready to configure. ### Flexible Customer Mapping Map IT Glue organizations to existing Acronis tenants or provision new customer tenants directly from the mapping workspace. ### Configurable Provisioning Choose account creation mode, set two-factor authentication, enhanced security, and trial/production tenant type for new customers. ### Automatic Device Matching Devices are matched by hostname, serial number, or MAC address. Unmatched devices can optionally be created as new IT Glue configurations. ### Rich Flexible Assets Backup, protection, and access data are published as structured flexible assets attached to each device configuration. ### Adoption Reporting Track activated MSPs, mapped customers, mapped devices, and Acronis-created configurations across the partner base. ### IT Glue, a Kaseya Company * [Company website](https://www.itglue.com/) ### IT Glue Integration Support * [Support website](https://account.acronis.com/#/auth/login) ## Other integrations by Kaseya ![Image 5: Kaseya VSA](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/acronis_marketplace/3a98632a-980d-996e-ea49-4b3da09317d7.png) ### [Kaseya VSA](https://www.acronis.com/en/integrations/kaseya-vsa/) With Kaseya VSA and Acronis integration, MSPs can protect devices from data loss, ransomware and more. Manage endpoints remotely, get alerts, and automate IT processes. ![Image 6: Kaseya VSA 10](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/kaseya/13df4b87-a8f3-8193-c7b8-0b795f7bab92.png) ### [Kaseya VSA 10](https://www.acronis.com/en/integrations/kaseya-vsa-10/) Streamline your MSP operations with centralized tenant management, automated Acronis agent deployment, and unified protection monitoring through the Acronis Cyber Platform integration with Kaseya VSA 10. ![Image 7: RocketCyber](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/acronis_marketplace/66847257-784a-453a-255a-87593b006690.png) ### [RocketCyber](https://www.acronis.com/en/integrations/rocketcyber/) The RocketCyber cloud platform identifies malicious and suspicious activity that evades traditional cyber defenses and delivers round-the- clock monitoring to detect and respond to threats across endpoints, networks and cloud attack vectors. ![Image 8: Kaseya BMS](https://eu8-cloud.acronis.com/api/platform-web-assets/public/s3/acronis_marketplace/bd400f4d-fde8-b56f-b9a1-072cd4115d7a.png) ### [Kaseya BMS](https://www.acronis.com/en/integrations/kaseya-bms/) Acronis Cyber Platform integrates with Kaseya BMS to streamline provisioning, billing and monitoring of your cyber protection services. ## Discover the Acronis Technology Ecosystem Explore how Acronis partners with top technologies to deliver secure, integrated, and automated solutions. Stay informed and unlock new opportunities through our growing ecosystem. ### New Case Study Nord Security business suite accelerates product adoption by 350% through the Acronis Technology Ecosystem [Read now](https://www.acronis.com/en/resource-center/resource/nord-security-business-suite-accelerates-product-adoption-by-350-percent/) ### Build an Integration Learn how to build with Acronis Technology Partner Program [Submit integration](https://developer.acronis.com/en-us/) ### Request an Integration Tell us your suggestion for our next integration [Submit suggestion](https://www.acronis.com/en/contact-us/integrations/) ### Ecosystem Webinar Learn more about the Rewst and Acronis Integration [Watch now](https://acronis.events/event/streamline-and-secure-your-msp-business-the-financial-benefits-of-automated-cybersecurity) ### Ecosystem Events Five takeaways from MSP Global 2025 [Read now](https://www.acronis.com/en/blog/posts/five-takeaways-from-msp-global-2025-for-msps-building-their-stack-with-acronis-integrations/) ### Ecosystem News Acronis Ecosystem Reaches 300 Technology Integrations [Read latest news](https://www.acronis.com/en-us/pr/2025/acronis-ecosystem-reaches-300-technology-integrations-drives-new-opportunities-for-msps-and-isvs/)