Forget expensive on-site visits by solving your IT problems remotely. Supremo is a remote monitoring, access and support software that requires no configuration or installation. No credit card or commitment is required to start your trial. What is the goal of integrating Supremo with Acronis Cyber Protect Cloud? Troubleshoot more efficiently on Windows, macOS, Android and iOS devices, with higher customer satisfaction and lower costs.
Supremo
Supremo is a remote monitoring, access and support software running on Windows, macOS, Android and iOS. It must be launched on the devices managed by the MSPs. The goal is to connect and take control of the remote device to troubleshoot issues directly from the Acronis Cyber Protect Cloud Console.
Unleash the power of remote support for MSPs
Features
Connection to unlimited remote Endpoints / PCs (also unattended)
It doesn't matter who you connect to. Supremo has no limit of endpoints to connect to: feel free to reach an unlimited number of remote devices.
Unattended Access
Install Supremo to start automatically and access to PCs and Servers without any users being present in front of the remote device.
Unlimited enabled devices and users
Licensing is based on the concurrent sessions model. You can enable an unlimited number of devices on which the Supremo license can be activated. In addition, unlimited users can launch connections to remote endpoints.
Online Address Book
You can save all your Supremo contacts in an online contact list with ID, passwords and description. This service is also secured with 2FA.
Online Reports
Online Reports allow you to view and export custom reports to see statistics of your Supremo usage in a selected period of time. You can also connect the reports to your systems via API.
Customizable
Provide personalized support to your clients. You can customise Supremo interface with logo, company colors, contact information and also setup advanced features and default settings.
RMM
Enhance your IT efficiency with Remote Monitoring and Management. Real-time monitoring of all information, including hardware and software inventory, related to supervised remote devices.
Configuration via command line
Automating operations and configuration of Supremo has never been faster and easier. You can deploy and configure the client by adding command line parameters.
Automatic and massive deployment
Configure and remotely install Supremo automatically and/or en masse on all devices in your network
API
The software provides an API allowing you to access data and control different aspects of your activity with Supremo
Patch Management
You can manage and check patch and operating system updates for the devices you monitor directly from the Console.