--- title: RMM software for MSPs and IT teams description: Reduce downtime, automate routine IT work and manage endpoints through one secure, AI-powered RMM solution. canonical_url: https://www.acronis.com/en/platform/rmm/ locale: en last_updated: 2026-10-27 --- Acronis RMM # RMM software for MSPs and IT teams Reduce downtime, automate routine IT work and manage endpoints through one secure, AI-powered RMM solution. [Try now](https://www.acronis.com/en/trial/) [How to buy](https://www.acronis.com/en/platform/rmm/#buy) [![Image 2: Acronis RMM earned prestigious CRN Tech Innovator Award](https://staticfiles.acronis.com/images/content/e012db149c77b9a385b1f8a8994fcea6.png)](https://www.acronis.com/en/blog/posts/acronis-rmm-earns-prestigious-crn-tech-innovator-award/) Acronis RMM earned prestigious CRN Tech Innovator Award ![Image 3: RMM software for MSPs and IT teams](https://staticfiles.acronis.com/images/content/c18284a0ac8a3c7508c0e4b40e999efd.png) [![Image 4: Badge](https://staticfiles.acronis.com/images/content/1922fc155472fb6609d1030c62bca4ea.png)](https://www.acronis.com/en/acronis-ai/) Looking for help? ## Frequently asked questions ### What is remote monitoring and management? RMM stands for remote monitoring and management. It gives technicians centralized tools to discover, monitor, maintain and support endpoints without working at each device. ### Who is Acronis RMM for? Acronis RMM supports service providers that manage multiple customer environments and IT departments that manage their own users, endpoints and Microsoft 365 environment. ### How does Acronis RMM connect with cyber protection? Acronis RMM shares the Acronis platform with cybersecurity and data protection services. Teams can connect endpoint management with EDR, XDR, backup and disaster recovery workflows from one console. ### Which operating systems does Acronis RMM support? Acronis RMM supports management capabilities across Windows, macOS and Linux. Feature availability varies by operating system and workload. ### How does patch management work? Teams can assess vulnerabilities and automate operating system and application patches. AI-based patch stability scoring helps identify higher-risk updates, while fail-safe patching can create a backup before selected patches are applied. ### How does Acronis RMM use AI and machine learning? AI assists with patching, scripting, software deployment, remote sessions and command-line remediation. Machine learning detects anomalies and selected hardware health risks so teams can act earlier. ### Can Acronis RMM manage Microsoft 365? Yes. Available capabilities include multitenant user management, security posture monitoring, baseline deviation alerts and selected automated remediation workflows. ### Can an in-house IT team use Acronis RMM? Yes. Acronis RMM supports IT departments that manage their own users, endpoints and Microsoft 365 environments, as well as service providers that manage multiple customer environments. ### How is Acronis RMM licensed and priced? Acronis RMM is available through Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) with solution-based or service-based licensing. Use the price calculator for your requirements. ### Is Acronis RMM cloud-based? Yes. Acronis RMM is delivered through Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) and brings endpoint management, cyber protection, backup and disaster recovery workflows into one console. ### Is Microsoft Intune an RMM tool? Microsoft Intune is an endpoint management solution. Acronis RMM provides remote monitoring and management capabilities including monitoring, patching, remote support and automation, while IT teams may use the term endpoint management for this work. Product help In case you have any difficulties, we have collected all the useful materials for this product in our [FAQ](https://kb.acronis.com/content/64830/), [Video Tutorials](https://www.youtube.com/user/Acronis/playlists?view=50&sort=dd&shelf_id=2) and [Documentation](https://www.acronis.com/en/support/documentation/). Also you can always ask your question on our [Discussion Boards](https://forum.acronis.com/). Technical support Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the [Technical Support Site](https://www.acronis.com/en/support/providers/general-info/) to get prompt support by phone, chat or e-mail. ## Manual IT operations slow service delivery Administrative overhead, disconnected tools and alert overload delay response, increase downtime and create coverage gaps. Bring monitoring, automation, remote support and security into one workflow to detect issues earlier and resolve them faster. * 33% of engineers' time is spent fighting fires or addressing disruptions. New Relic, 2025 Observability Forecast * 42% of IT teams struggle to automate processes and monitor endpoints. Ivanti, 2025 Digital Employee Experience Report * 77% of organizations take at least one week to deploy patches across the enterprise. Adaptiva, State of Patch Management 2025 ## Achieve peak performance with natively integrated, secure, AI-powered RMM software Acronis RMM brings endpoint management, cyber protection and AI-driven automation together for service providers and IT departments. ### Unify management and cyber protection Manage endpoints and Microsoft 365 alongside backup, disaster recovery, EDR, XDR and PSA in one console with a single agent across endpoint services. [Explore the platform](https://www.acronis.com/en/platform/) ![Image 5: Unify management and cyber protection](https://staticfiles.acronis.com/images/content/bb897180623232b8d39c41029c2eb944.png) ### Strengthen security across management workflows Reduce risk with vulnerability assessments, patching, anti-malware scans, digital signature checks, secure scripting, protected remote access and native XDR integration. ![Image 6: Strengthen security across management workflows](https://staticfiles.acronis.com/images/content/df482727b4d961a53715f5dcda513e73.png) ### Automate more work with AI and ML Use AI-assisted patching, scripting, software deployment and remote remediation with ML-based monitoring to reduce manual work and resolve issues faster. ![Image 7: Automate more work with AI and ML](https://staticfiles.acronis.com/images/content/006f9f0f13e8e08edd36f1f5b673bb5d.png) ## Manage endpoint operations from discovery to support [See all features](https://www.acronis.com/en/platform/features/) ### Device discovery with Device Sense™ Find managed and unmanaged devices across each client or corporate network without disrupting operations. ### Automated agent deployment Install Acronis agents automatically on domain-joined Windows devices through Active Directory Group Policy. ### IT asset inventory and tracking Track hardware, installed software and device location from one console. ### Vulnerability assessment and patch management Find vulnerabilities and automate updates for Microsoft products and 300+ third-party Windows applications. ### Proactive endpoint monitoring Use threshold-based and ML-based monitoring to identify anomalies and selected hardware failure risks. ### AI-assisted scripting and automated response Generate, review and run scripts with AI assistance, then trigger response actions when alerts occur. ### Secure software deployment with DeployPilot™ Generate deployment commands with AI and check packages with digital signature validation and anti-malware scans. ### Remote access and support Connect through NEAR, RDP, Apple Screen Sharing or Quick Assist. Use AI-guided command-line remediation when direct access is not required. ### Microsoft 365 management Monitor security posture, manage users and remediate selected baseline deviations across Microsoft 365 tenants. ## See how organizations improve IT operations [Explore case studies](https://www.acronis.com/en/resource-center/category/case-studies/?sort=recent&tags=52) [![Image 8: Fleet Informatique doubles technician capacity](https://staticfiles.acronis.com/images/content/e437c23b90d6589b4813a60e595d1bf3.png)](https://www.acronis.com/en/resource-center/resource/fleet-informatique-increases-client-to-technician-ratio-by-200-with-acronis-rmm/) Case study ### [Fleet Informatique doubles technician capacity](https://www.acronis.com/en/resource-center/resource/fleet-informatique-increases-client-to-technician-ratio-by-200-with-acronis-rmm/) Fleet Informatique reduced patch management time by 90% and doubled its client-to-technician ratio with Acronis RMM. Pascal Champagne Directeur Développement des Affaires / Business Development Director, Fleetinfo [Read the story](https://www.acronis.com/en/resource-center/resource/fleet-informatique-increases-client-to-technician-ratio-by-200-with-acronis-rmm/) [![Image 9: Dakar IT accelerates service delivery](https://staticfiles.acronis.com/images/content/3eb7f9390711f626dcc5e460579ddd47.png)](https://www.acronis.com/en/resource-center/resource/dakar-it-reduces-service-delivery-time-by-70-and-achieves-80-faster-response-with-acronis-rmm/) Case study ### [Dakar IT accelerates service delivery](https://www.acronis.com/en/resource-center/resource/dakar-it-reduces-service-delivery-time-by-70-and-achieves-80-faster-response-with-acronis-rmm/) Dakar IT cut service delivery time by 70% and improved incident response speed by up to 80%. Barbara Sanchez Directora Comercial, Dakar IT [Read the story](https://www.acronis.com/en/resource-center/resource/dakar-it-reduces-service-delivery-time-by-70-and-achieves-80-faster-response-with-acronis-rmm/) [![Image 10: Bluemoon lowers operating costs](https://staticfiles.acronis.com/images/content/2fc55db43a57079308bdc3537999b974.png)](https://www.acronis.com/en/resource-center/resource/bluemoon-it-solutions-saves-up-to-30-in-costs-by-switching-from-barracuda-and-ninite-to-acronis-rmm/) Case study ### [Bluemoon lowers operating costs](https://www.acronis.com/en/resource-center/resource/bluemoon-it-solutions-saves-up-to-30-in-costs-by-switching-from-barracuda-and-ninite-to-acronis-rmm/) Bluemoon IT Solutions reported savings of up to 30% after replacing separate management tools with Acronis RMM. Richard Foster Director of Bluemoon IT Solutions [Read the story](https://www.acronis.com/en/resource-center/resource/bluemoon-it-solutions-saves-up-to-30-in-costs-by-switching-from-barracuda-and-ninite-to-acronis-rmm/) [Explore case studies](https://www.acronis.com/en/resource-center/category/case-studies/?sort=recent&tags=52) ## How to buy Acronis RMM Monthly usage ### Service Providers Automate monitoring, patching and remote support from one console. * **License**: Acronis RMM * **Deployment**: Cyber Platform cloud service [Calculate pricing](https://www.acronis.com/en/msp/pricing-calculator/) [Get a demo](https://www.acronis.com/en/products/cloud/demo/) Through IT provider ### IT Departments Reduce downtime and simplify everyday endpoint management. * **License**: Acronis RMM through a service provider * **Deployment**: Cyber Platform cloud service [Find IT provider](https://www.acronis.com/en/partners/locator/) [Contact sales](https://www.acronis.com/en/contact-sales/) * Awards * Compliance ## Recognized by analysts and the channel [![Image 11](https://staticfiles.acronis.com/images/content/e012db149c77b9a385b1f8a8994fcea6.png) Acronis RMM earned prestigious CRN Tech Innovator Award](https://www.acronis.com/en/blog/posts/acronis-rmm-earns-prestigious-crn-tech-innovator-award/) [![Image 12](https://staticfiles.acronis.com/images/content/3695aaadaaa7bf6887a0b8a73809cf8a.png) SoftwareReviews Champion in Remote Monitoring and Management (RMM)](https://www.acronis.com/en/blog/posts/acronis-earns-champion-status-in-four-info-tech-softwarereviews-reports/) [![Image 13](https://staticfiles.acronis.com/images/content/159c415d186180d7d8c0352bf71b5b7f.png) Named “Scaler” in the Canalys RMM and PSA Leadership Matrix](https://www.acronis.com/en-us/resource-center/resource/canalys-report/) [![Image 14](https://staticfiles.acronis.com/images/content/c8cd5820c10332b083bff4202b1cd941.png) Omdia Global Managed BDR Champion](https://www.acronis.com/en/resource-center/resource/omdia-global-managed-bdr-leadership-matrix/) [![Image 15](https://staticfiles.acronis.com/images/content/3ead81d51504df24bae6c7d4ce3a7cb9.png) G2 Grid Leader for Endpoint Protection Suites](https://www.acronis.com/en/blog/posts/customers-named-acronis-a-leader-across-seven-g2-fall-2026-grid-reports/) [See all awards](https://www.acronis.com/en/company/awards/) ## Support your compliance requirements ![Image 16](https://staticfiles.acronis.com/images/content/c571a0dabb2eda567f0a8e2728126474.png) GDPR ![Image 17](https://staticfiles.acronis.com/images/content/4b409802cb91a929d2d2bdf05b84f1d2.png) NIS 2 ![Image 18](https://staticfiles.acronis.com/images/content/7a26c7ed7e4343022cc0756c77d78a3f.png) HIPAA ![Image 19](https://staticfiles.acronis.com/images/content/7f3dc330bb8e4f173c8074d0084cc4ec.png) ISO 27001 ![Image 20](https://staticfiles.acronis.com/images/content/ef1512dc4256735db601d41359eb3750.png) PCI DSS [Explore compliance](https://www.acronis.com/en/compliance/) ## Useful resources Data sheet ### Acronis RMM data sheet Review the integrations and core endpoint and Microsoft 365 management capabilities. [Read the data sheet](https://www.acronis.com/en/resource-center/resource/advanced-management-for-acronis-cyber-protect-cloud/) Product demo ### Product demo See Acronis RMM in action and explore how it simplifies everyday endpoint management. [Watch the demo](https://www.acronis.com/en/resource-center/resource/acronis-rmm-demo/) Resource center ### RMM resource center Browse case studies, guidance and product materials for deeper evaluation. [Browse resources](https://www.acronis.com/en/resource-center/tag/rmm/?sort=recent) [Explore all resources](https://www.acronis.com/en/resource-center/)