Emergency forces market intelligence firm to recover compromised Web server built on dissimilar hardware
August 3, 2006, Burlington, MA How does
a company repair a compromised Web server that must be operating
all day every day without taking it offline or otherwise
interrupting its operations? For Forecast International, a market
intelligence and consulting firm for the aerospace industry, the
answer was to duplicate the faulty server on another piece of
hardware, fix all the problems that plagued the original server,
then move everything from the temporary hardware back onto the main
system. There were only three limiting factors: the Web server must
be working 24/7 without any downtime, the two servers were built on
very different hardware, and the task had to be done immediately;
delay was not an option.
The key to overcoming these obstacles was
Acronis True Image Server and
Acronis Universal Restore from Acronis Inc., the
technological leader in storage management software (www.acronis.com). "Our IT staff rented a server on which it
was able to duplicate the requisite software for our Web server and
repair the problem, but getting the working Web server from one
server to an entirely different hardware platform was another
issue," stated Mark Waldorf, director of MIS. "We needed
to find a solution that allowed us to quickly move from one system
to a completely different system."
Using Acronis True Image Server,
Forecast International's IT staff was able to create an exact
duplicate of the production Web server on the rented hardware. Once
the instability issues were resolved on the temporary Web server,
the staff was able to create an image of the duplicate server and
restore that image to the compromised production server using the
Acronis Universal Restore function. The production server was
repaired without ever taking the system out of service.
"Acronis True Image Server for Windows
and Acronis Universal Restore really helped us out in a pinch,
said Vincent Olenik, assistant network administrator. "It allowed
us to apply a stable image of a Web server to our production server
running dissimilar hardware and avoid one to two days of downtime
that we could not afford."
"Companies that use servers for customer
transactions don't have the flexibility to say "We're going to
take our server down and essentially close our doors while we
repair our hardware,"" said Walter Scott,
CEO of Acronis. "These companies realize that every
minute their servers are down cost money, and it's an expensive
proposition to simply close up shop to repair computer problems. In
addition, customers won't tolerate being told that them they cannot
complete a transaction because your technicians are rebuilding a
server.
"Rather, you want to reassure your customers
that no matter what issues your company faces, they can always
depend on you to deliver your products and services," Scott
continued.
About Forecast International
Forecast International, Inc. is a leading
provider of Market Intelligence and Analysis in the
areas of aerospace, defense, power systems and military
electronics. Based in Newtown, Conn., USA,
Forecast International specializes in long-range industry
forecasts and market assessments used by strategic planners,
marketing professionals, military organizations, and governments
worldwide.
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.