Confidence levels of SMBs in the UK increase 17% according to
the Acronis Global Disaster Recovery Index 2012; yet system
downtime costing each firm on average £227,538 a year
LONDON, UK, 1 February 2012 - Despite 2011 being one of
the most tumultuous years on record, businesses around the world
have grown in confidence about their ability to back up and then
recover data and IT systems following a disaster.
According to the 2012 Acronis Global Disaster Recovery (DR)
Index, UK businesses are on average 17% more confident in their
backup and DR capabilities than they were compared to the previous
year's result in the Index. Key to this rise is the perceived
improvements in having the right resources (tools / environment),
technologies and procedures in place. Confidence in these three
criteria alone has risen by at least a third or more in the past 12
months.
Underlying this increase in confidence is the fact that 65% of
businesses in the UK are checking their backup and disaster
recovery plans more regularly. This could be as a consequence of
observing some of the world's catastrophic natural disasters in the
last 12 months, including destructive flooding in Australia, Brazil
and Thailand, deadly earthquakes in New Zealand and Türkiye, storms
costing billions in damages across the United States and the
devastating tsunami in Japan from which some businesses are still
yet to fully recover.
Despite an overall improvement in confidence, the UK only
achieves 11th in the rankings, it's clear there is still a lot of
work still to do. Some of the more concerning UK findings from the
survey include:
- Flat budgets: UK businesses are spending a similar amount on backup and DR year on year (11% of IT spend).
- Two in five (40%) UK businesses still feel that their business executives are not supportive of their backup and disaster recovery operations.
- Data growth continues unabated: a typical UK SMB creates almost 38TB of fresh data each year.
- To err is human: 64% of those surveyed in the UK blame human error as the most common cause of system downtime.
- The cost of failure: average system downtime lasts 2.4 days costing each UK business £227,538 each year in lost productivity.
Managing hybrid physical, virtual and cloud environments
presents the biggest challenge
A large majority (64%) of the UK IT managers surveyed agree
that, for the second year running, their greatest challenge in a
hybrid environment is moving data between physical, virtual and
cloud environments. Yet the survey found that most UK businesses
are still failing to consolidate their backup and disaster recovery
tools to address this challenge. Most rely on multiple tools, with
almost half (46%) using three or more different solutions to
protect their data. Nearly half (49%) use separate solutions for
their physical and virtual environments.
The Acronis Global Disaster Recovery Index Ranking
To create the Index, each country surveyed was ranked based on its average responses from 11 questions about their confidence in backup and DR readiness, capabilities and practices. Questions covered technology, resources, procedures and executive buy-in.
To create the Index, each country surveyed was ranked based on its average responses from 11 questions about their confidence in backup and DR readiness, capabilities and practices. Questions covered technology, resources, procedures and executive buy-in.

"The survey findings suggest that the natural disasters of 2011
have been a catalyst for positive change when it comes to most UK
businesses testing their backup and DR operations. However, for
all the positives in the survey, too many strategic-level
negatives, such as failure to get executive buy-in and the use of
multiple, disjointed solutions, linger for UK businesses when it
comes to keeping the business-critical digital assets of a business
secure, protected and immediately available, particularly in a
hybrid world" said David Blackman, General Manager Northern Europe
and MEA, Acronis. "With the UK sitting in a miserable 11th position
it's evident that UK businesses still have a long way to go when it
comes to improving their backup and disaster recovery."
The survey was conducted by the Ponemon Institute across 18
countries in September and October 2011. Over 6,000 IT
practitioners were surveyed in small- to mid-market organisations
with no more than 1,000 seats. Details of how the index was
calculated and where each country appears can be found here:
This year an additional five countries were added to the report,
over those surveyed in 2010. Comparisons in this press release are
made year on year with the 13 original countries.
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.