Acronis Cyber Protect Cloud integration delivers streamlined
workload monitoring and service ticketing through the CloudBlue PSA
solution - for easy, efficient support of cyber protection
services
SCHAFFHAUSEN, Switzerland, September 2, 2021 - Acronis, a
global leader in cyber protection, today announced the integration
of its cyber protection solution for service providers, Acronis
Cyber Protect Cloud, with CloudBlue's PSA solution. The new
integration gives service providers the ability to easily manage
Acronis' integrated cybersecurity, data protection, and endpoint
protection management solution through the professional services
automation and revenue
management software they already rely on.
The majority of today's managed service providers (MSPs) use
multiple solutions and management tools to counter the broad
spectrum of modern cyberthreats - with 70%
using up to five different security vendors. Flipping between
multiple consoles to manage standalone solutions can lead to the
mistakes, missed alerts, and uninstalled software updates that can
cause security breaches and data loss.
"In addition to the security, data protection, and cyber
resiliency it delivers to clients, Acronis Cyber Protect is
designed to empower service providers," said Jan-Jaap "JJ" Jager,
Board Advisor and Chief Revenue Officer at Acronis. "By developing
integrations with the platforms that service providers trust and
rely on, such as CloudBlue, we're making it fast, easy, and
intuitive to deliver the modern cyber protection their clients
need."
The integration with CloudBlue PSA enables service providers to
ensure client data, applications, and systems are constantly
protected. If an issue arises, they are notified through the
CloudBlue PSA interface, allowing them to quickly resolve the
issue.
Service providers can solve cyber protection challenges faster
through the CloudBlue PSA solution while also streamlining their
management, monitoring, and ticketing. Those efficiencies increase
the productivity of the MSP's team and enables leadership to spend
more time where it matters - growing the businesses.
"We are so happy to welcome Acronis Cyber Protect Cloud to
CloudBlue PSA with this new integration," said Rajesh 'Raj' Marar,
vice president, cloud channel platform at CloudBlue. "At a time
when cyberattacks are becoming more and more commonplace, MSPs are
relying on solutions to keep themselves secure. This integration
looks to ensure that crucial client assets, such as data,
applications and systems, remain safe. We are very excited to bring
these two platforms together to keep the channel protected."
Like all Acronis solutions, Acronis Cyber Protect Cloud is
designed to address the safety, accessibility, privacy,
authenticity, and security challenges facing today's organizations.
This integration empowers MSPs to take advantage of that approach
by:
- Synchronizing Acronis alerts to the tickets in CloudBlue PSA, enabling the MSP to process them within their existing rules setup.
- Automatically closing tickets in CloudBlue PSA when the originating Acronis alert is cleared - or vice versa.
- Easily configuring the reopening rules for tickets based on the number of days that the ticket was closed.
"We heavily rely on Acronis Cyber Protect Cloud because it
provides our clients with the cyber protection services that are
required in our modern world, and this new integration is an
exciting introduction," said Carlos Pino, CEO at Tline. "This
integration with CloudBlue PSA will further help MSPs manage cyber
protection for clients at a time when it is needed most."
Acronis is committed to the success of its partners, which is
why the company continually adds new integrations, partnerships,
and initiatives. Its Acronis #CyberFit Partner
Program emphasizes supporting partner development particularly
for cloud-based services, and the company's new Partner Portal
provides the tools, resources, and financial incentives needed to
succeed. Even the
partner-friendly licensing of Acronis Cyber Protect Cloud means
partners can deliver comprehensive cyber protection services for
little to no upfront costs - helping them to compete more
effectively.
To learn more about Acronis Cyber Protect Cloud and all of the
integrations with popular PSA and remote monitoring and management
(RMM) platforms, visit https://solutions.acronis.com
and
register to attend the Acronis #CyberFit Summit World Tour
2021, kicking off in Miami, Florida on October 25, 2021.
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.