---
title: BTO boosts productivity by switching from TeamViewer and AnyDesk to Acronis RMM and EDR / XDR
description: Acronis Cyber Protect Cloud with RMM enabled BTO to centralize EDR / XDR, patch management, remote monitoring, remote desktop and assistance, backup and data loss prevention (DLP). Explore the full case study to learn how BTO increased productivity by 100%.
canonical_url: https://www.acronis.com/en/resource-center/resource/bto-boosts-productivity-by-switching-from-teamviewer-and-anydesk-to-acronis-rmm-and-edr-xdr/
locale: en
last_updated: 2026-10-11
---

May 09, 2025

[Case Studies](https://www.acronis.com/en/resource-center/category/case-studies/)
# BTO boosts productivity by switching from TeamViewer and AnyDesk to Acronis RMM and EDR / XDR

Also available in:

[Português](https://www.acronis.com/pt/resource-center/resource/bto-boosts-productivity-by-switching-from-teamviewer-and-anydesk-to-acronis-rmm-and-edr-xdr/)

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## São Paulo-based MSSP automates patching, reduces response times and improves operational efficiency by 100% with Acronis.

BTO is a managed security services provider (MSSP) with over 30 years of experience in cybersecurity, cloud services and IT consulting and support. To gain access to client computers, BTO’s team used two popular remote desktop, access and control solutions: TeamViewer and AnyDesk (free version). However, juggling multiple tools with overlapping functions hindered efficiency and increased costs.

After exploring several remote monitoring, remote desktop and patch management solutions, BTO decided Acronis Cyber Protect Cloud with Acronis RMM and EDR / XDR was the best fit. The solution enabled BTO to centralize EDR / XDR, patch management, remote monitoring, remote desktop and assistance, backup and data loss prevention (DLP). 

Explore the full case study to learn how BTO increased productivity by 100%.

[Remote Monitoring & Management (RMM)](https://www.acronis.com/en/resource-center/tag/rmm/)  
[Endpoint Detection and Response (EDR)](https://www.acronis.com/en/resource-center/tag/advanced-security-and-edr/)  
[Cyber security](https://www.acronis.com/en/resource-center/tag/cyber-security/)