---
title: Expera IT chooses Acronis as backup and disaster recovery partner for superior support, flexibility and sales growth
description: "CEO Vince Fung cites Acronis' hands on support, robust training resources and the credibility boost from the Calgary Flames #TeamUp Program as transformative for the business."
canonical_url: https://www.acronis.com/en/resource-center/resource/expera-it-chooses-acronis-as-backup-and-disaster-recovery-partner-for-superior-support-flexibility-and-sales-growth/
locale: en
last_updated: 2026-10-11
---

August 13, 2025

[Case Studies](https://www.acronis.com/en/resource-center/category/case-studies/)
# Expera IT chooses Acronis as backup and disaster recovery partner for superior support, flexibility and sales growth

[View this asset as a PDF](https://staticfiles.acronis.com/downloads/c2b1dd4f13ce2c4eee90585c8a6b8fcf "View this asset as a PDF")

![Image 1: Article image](https://staticfiles.acronis.com/images/content/257682c817df049cc9343c9d9401acab.png)

## Calgary-based MSP improves service delivery, profitability and customer trust with Acronis Cyber Protect Cloud and #TeamUp partnership.

Expera Information Technology, a national Canadian MSP based in Calgary, AB, transitioned to Acronis to gain a more responsive partner, greater pricing flexibility and stronger brand visibility. CEO Vince Fung cites Acronis' hands on support, robust training resources and the credibility boost from the Calgary Flames #TeamUp Program as transformative for the business.

## KEY CHALLENGES

*    Lacked flexibility with monthly usage fluctuations due to three-year contract terms.
*   Responsiveness of support and availability of expertise was inconsistent.
*   Increased risk of disruption when migrating a decade of backup data.
*   Needed better tools for sales enablement and market differentiation.

## KEY REQUIREMENTS

*   Scalable, cost-effective Microsoft 365 and endpoint backup solutions.
*   Dedicated migration support and 24/7 troubleshooting.
*   Easy-to-follow training programs for both technical and sales staff.
*   Co-marketing opportunities to build brand trust and drive growth.

## THE SOLUTION

Acronis Cyber Protect Cloud for backup, Microsoft 365 protection and email security — backed by seamless onboarding and responsive support.

## THE IMPACT

*   Improved profitability: Flexible licensing and data retention pricing improved margins over their previous solution.
*   Boosted efficiency: Migration was simple, even with massive data loads and tight deadlines.
*   Enhanced sales performance: Co-branded promotions and trust-building events helped close deals faster.
*   Empowered staff: Sales and tech teams now confidently position Acronis solutions.

"We switched to Acronis for the support, the pricing flexibility and the partnership. The #TeamUp Program with the Calgary Flames builds trust with clients — it helps us win deals and stay sticky.” 

Vince Fung, Founder and CEO, Expera IT

[Team-up](https://www.acronis.com/en/resource-center/tag/team-up/)  
[Disaster recovery](https://www.acronis.com/en/resource-center/tag/disaster-recovery/)  
[Backup and Recovery](https://www.acronis.com/en/resource-center/tag/backup-and-recovery/)