--- title: Technical Account Management Service description: Our consultancy service enhances operational efficiency through expert reviews of your data protection policies, reducing costs while ensuring business continuity. canonical_url: https://www.acronis.com/en/services/technical-account-management/ locale: en last_updated: 2026-10-27 --- # Technical Account Management Service Our consultancy service enhances operational efficiency through expert reviews of your data protection policies, reducing costs while ensuring business continuity. [Contact Professional Services Team](https://www.acronis.com/en/contact-professional-services/) [Buy online](https://www.acronis.com/en/services/purchasing/) Frequently asked questions ### What is Acronis Professional Services? Acronis Professional Services helps partners and customers successfully plan, deploy, and optimize Acronis solutions through expert consulting, hands-on assistance, and proven best practices. Services can be delivered independently or in coordination with your Technical Account Manager (TAM) for a fully aligned and proactive experience. ### What are the benefits of purchasing Professional Services? You get faster time-to-value, reduced operational risk, expert-driven setup and migration, improved system performance, and fewer support incidents through proper training and documentation. Additionally, we offer API scripting and tailored solutions to extend and enhance standard product capabilities based on your specific business needs. ### How can I contact Acronis Professional Services? Reach out to your Acronis account manager or fill in [this form](https://www.acronis.com/en/contact-professional-services/). ### What is your pricing policy? Professional Services are scoped and priced based on project size, complexity, and delivery model (remote or on-site). Contact us for a tailored quote. ### What languages do you support? Our team speaks English, German, French, Italian, Spanish, Japanese, Hindi, Mandarin, Arabic, Portuguese, Romanian, Russian and Bulgarian​—depending on regional availability. ### Where are your teams located? We have Professional Services teams in North America, Europe, Asia-Pacific, and LATAM regions, 16 locations in total, to support you globally. ### Do you offer on-site services? Yes, our consultants can travel for on-site delivery, subject to project scope, location, and travel conditions. ### Where can I find your Terms & Conditions? Please refer to our official [Professional Services Terms & Conditions](https://www.acronis.com/en/services/terms-and-conditions/) for full details. ## Trusted technical advisor We empower your team to maintain product expertise, keeping them informed about the latest features and updates. We connect your organization with internal Acronis teams—including Product Management, Datacenter Operations and others—ensuring seamless communication and tailored support. ![Image 2: Trusted technical advisor](https://staticfiles.acronis.com/images/content/d24b946791101840be8f87eab6740a85.png) ## Why Choose Acronis Technical Account Management Service? Acronis Technical Account Management Service empowers your business with ### Rapid and precise deployment with minimal operationaldisruption ### Expert validation and risk mitigation to ensure secure and reliable solutions ### Comprehensive training for IT and operations personnel, reducing support incidents ### Seamless integration with third-party systems for enhanced productivity ### Influence on product evolution and quick onboarding for efficient operations ### Specialized knowledge transfer to enhance your team's technical capabilities ### Priority escalation pathways for faster resolution of complex issues ## Stay protected, proactive, and productive with Acronis Technical Account Management Service Contact us today to learn more about how we can support your business growth and continuity [Contact us](https://www.acronis.com/en/contact-professional-services/) ## Dedicated Technical Account Manager (TAM) Experience personalized consultancy with a dedicated Technical Account Manager who understands your environment and operational needs. ![Image 3: Dedicated Technical Account Manager (TAM)](https://staticfiles.acronis.com/images/content/4241c7c3e2ca47d84d61e957a621b328.png) ### Direct Access and Communication Connect with your TAM via email, instant messaging, or phone during working hours for prompt assistance and expert guidance. ### 24/7 Critical Support In case of major disruptions outside business hours, your TAM is available 24/7 to provide immediate support, minimizing downtime and ensuring operational resilience. ## Proactive Consultation and Strategic Guidance Benefit from ongoing strategic guidance to enhance your data protection strategies and infrastructure. ![Image 4: Proactive Consultation and Strategic Guidance](https://staticfiles.acronis.com/images/content/c53c74b348991242978a9134813cf14d.png) ### Regular Consultative Infrastructure Reviews Receive proactive reviews of your infrastructure and data protection policies. Our experts identify potential risks, propose mitigation strategies, and provide recommendations to optimize your Total Cost of Ownership (TCO) ### Expert Consulting In case of major disruptions outside business hours, your TAM is available 24/7 to provide immediate support, minimizing downtime and ensuring operational resilience. ## Enhanced Data Protection Management Streamline and strengthen your data protection operations with advanced tools and expert insights. ![Image 5: Enhanced Data Protection Management](https://staticfiles.acronis.com/images/content/60acadaa34c4e3e8a52caa1930f30ca0.png) ### Advanced Management and Automation Tools Leverage mass management, automation, and custom monitoring tools for efficient data protection administration, reducing manual tasks and increasing operational efficiency. ### Early Access to New Product Versions Get early access to new Acronis product versions, allowing you to leverage the latest features and enhancements ahead of the competition ### Influence on Product Roadmap Contribute to Acronis’ product development by providing feedback that shapes future releases, ensuring the solutions continue to meet your evolving needs. ## Cost Efficiency and Risk Mitigation Optimize costs and minimize risks with proactive support and strategic planning. ![Image 6: Cost Efficiency and Risk Mitigation](https://staticfiles.acronis.com/images/content/c2a6f5aa3d55682a9d3425e8f899b54e.png) ### Maintenance Cost Reduction Achieve up to a 30% reduction in maintenance costs by leveraging automation and expert guidance tailored to your specific environment. ### Minimizing Mission-Critical Issues Reduce mission-critical issues and remediation efforts with proactive risk identification and mitigation planning, ensuring business continuity and operational stability. ## Contact Acronis Professional Services Team Leverage Acronis’ experience and shorten the time it takes to gain value from your investment in Acronis products. Our consultants can build a fast and effective deployment plan that mitigates the technology risks for your business. [Contact Professional Services Team](https://www.acronis.com/en/contact-professional-services/) ![Image 7: Contact Acronis Professional Services Team](https://staticfiles.acronis.com/images/content/a86eeb56764bfd33babf7e5af15e5185.png) ## Services that our team provides ### MSP Concierge Onboarding Service Available to all new MSP partners switching at least 100 workloads to Acronis solutions. [Learn more](https://www.acronis.com/en/services/concierge/) ### Initial Setup & Onboarding Simplify onboarding and secure workloads faster. Our experts manage the full setup — from infrastructure to automation. [Learn more](https://www.acronis.com/en/services/setup-and-onboarding/) ### Custom Software Development Delivering custom software development solutions tailored to optimize the efficiency of both Acronis Cyber Platform (formerly Acronis Cyber Protect Cloud) and Acronis Cyber Protect (On-Premise) platforms. [Learn more](https://www.acronis.com/en/services/custom-software-development/) ### Health Check Ensure optimal data protection and operational efficiency with Acronis Professional Services. [Learn more](https://www.acronis.com/en/services/health-check/) ### Consultancy Maximize the value of your Acronis investment with our Consultancy Services. [Learn more](https://www.acronis.com/en/services/consultancy/) ### Deployment Our team of experts ensures a seamless deployment process, allowing you to focus on your core business objectives while we manage solution design, implementation, and configuration. [Learn more](https://www.acronis.com/en/services/deployment/) ### Data Migration Effortlessly migrate your environment and data with Acronis Migration Services. [Learn more](https://www.acronis.com/en/services/data-migration/) ### Terms & Conditions Service scope, terms and termination, payment, project management, delivery, intellectual property, limitations and specific services. [Learn more](https://www.acronis.com/en/services/terms-and-conditions/)