---
title: Acronis Cloud Manager (formerly 5nine Cloud Manager)
description: Acronis Cloud Manager (formerly 5nine Cloud Manager)
canonical_url: https://www.acronis.com/en/support/5nine/cloud-manager/
locale: en
last_updated: 2026-10-11
---

# Acronis Cloud Manager (formerly 5nine Cloud Manager)

*   [Acronis Manager Standard (formerly 5nine Manager Standard)](https://www.acronis.com/support/5nine/manager-standard/)
*   [Acronis Cloud Manager (formerly 5nine Cloud Manager)](https://www.acronis.com/support/5nine/cloud-manager/)
*   [Acronis Cloud Security (formerly 5nine Cloud Security)](https://www.acronis.com/support/5nine/cloud-security/)
*   [Acronis Cloud Migration (formerly 5nine Cloud Migration)](https://www.acronis.com/support/5nine/cloud-migration/)

Acronis Cloud Manager (formerly 5nine Cloud Manager)

### General info

*   [User Account](https://alt.5nine.com/signinAcronis.aspx?ReturnUrl=%2fmydownloadsAcronis.aspx)
*   [Download latest build](https://alt.5nine.com/signinAcronis.aspx?ReturnUrl=%2fmydownloadsAcronis.aspx)
*   [End-User license agreement](https://www.acronis.com/en-us/download/docs/eula/corporate/)
*   [Getting Started Guide](https://go.acronis.com/GSG_Acronis_Cloud_Manager_EN-US)
*   [Video tutorials](https://www.acronis.com/en/resource-center/category/videos/)
*   [Release notes](https://dl.managed-protection.com/u/backup/rn/AcronisCloudManager/user/en-US/Acronis-Cloud-Manager-Release-Notes.htm)
*   [Contact Support](https://support.acronis.com/5nine)

### Technical questions

*   [My backup job returns an error mentioning the VSS Writer. How can I fix this?](https://care.acronis.com/s/article/64268-Acronis-Cloud-Manager-My-backup-job-returns-an-error-mentioning-the-VSS-Writer-How-can-I-fix-this?language=en_US)
*   [The memory monitoring of my virtual machine is always showing maximum usage. Why is this?](https://care.acronis.com/s/article/64340-Acronis-Cloud-Manager-The-memory-monitoring-of-my-virtual-machine-is-always-showing-maximum-usage-Why-is-this?language=en_US)
*   [I get an error when trying to login to Cloud Manager](https://care.acronis.com/s/article/64274-Acronis-Cloud-Manager-I-get-an-error-when-trying-to-login-to-Cloud-Manager?language=en_US)
*   [Why can't I install the 5nine Manager Datacenter Management Service?](https://care.acronis.com/s/article/64595-Acronis-Cloud-Manager-Why-can-t-I-install-the-Acronis-Manager-Datacenter-Management-Service?language=en_US)
*   [Message “To make Guest Console Feature available for external networks you should configure Remote Desktop Feature”](https://care.acronis.com/s/article/64565-Acronis-Cloud-Manager-access-to-a-virtual-machine-console-from-Acronis-Manager-Datacenter-results-in-To-make-Guest-Console-Feature-available-for-external-networks-you-should-configure-Remote-Desktop-Feature?language=en_US)
*   [Why am I getting various error messages while trying to deploy the host agents during set up of the 5nine Manager Datacenter?](https://care.acronis.com/s/article/64670-Acronis-Management-and-Monitoring-products-Why-am-I-getting-various-error-messages-while-trying-to-deploy-the-host-agents-during-set-up-of-the-Acronis-Manager-Datacenter?language=en_US)
*   [Why am I unable to clone a clustered VM from 5nine Manager Datacenter?](https://care.acronis.com/s/article/64610-Acronis-Cloud-Manager-Why-am-I-unable-to-clone-a-clustered-VM-from-Acronis-Manager-Datacenter?language=en_US)

### How to

*   [Creating Datastores](https://care.acronis.com/s/article/64238-Acronis-Cloud-Manager-Creating-Datastores?language=en_US)
*   [Create logical view grouping](https://care.acronis.com/s/article/64361-Acronis-Cloud-Manager-How-do-I-create-logical-view-grouping-in-Acronis-Manager-Datacenter?language=en_US)
*   [Cloud Manager Free Installation](https://care.acronis.com/s/article/64253-Acronis-Cloud-Manager-Cloud-Manager-Free-Installation?language=en_US)
*   [Find the current status of license](https://care.acronis.com/s/article/64654-Acronis-Management-and-Monitoring-products-How-do-I-find-the-current-status-of-my-license?language=en_US)
*   [Creating Tenants, Roles & Users](https://care.acronis.com/s/article/64214-Acronis-Cloud-Manager-Creating-Tenants-Roles-Users?language=en_US)
*   [Configure event alerts](https://care.acronis.com/s/article/64472-Acronis-Cloud-Manager-How-do-I-configure-event-alerts-in-Acronis-Manager-Datacenter?language=en_US)
*   [Restore a virtual machine from a backup](https://care.acronis.com/s/article/64517-Acronis-Cloud-Manager-How-do-I-restore-a-virtual-machine-from-a-backup-in-Acronis-Manager-Datacenter?language=en_US)

**Contact [Acronis support team](https://support.acronis.com/5nine)**