Activating Acronis True Image

To use Acronis True Image, you need to activate it via the internet. Without activation the fully functional product works for 30 days. If you do not activate it during that period, all the program functions become unavailable except the recovery. The first time your computer is connected to the internet and you log in to Acronis True Image with your login and password, the product will be activated automatically.

Too many activations

Possible reasons for the "Too many activations" issue:

  • You exceed the maximum number of computers with installed Acronis True Image.

    For example, you have one license or a serial number for one computer and you install Acronis True Image on a second computer.

    Solutions:

    • Enter a new serial number. If you do not have one, you can buy it in the Acronis built-in store or at the Acronis website.
    • Move the license from another computer on which the product is already activated to your new computer. To do this, select the computer from which you want to move the license. Note that Acronis True Image will be deactivated on that computer.

  • You reinstall macOS or change hardware in your computer.

    For example, you might upgrade the motherboard or processor in your computer. Activation will be lost, because Acronis True Image sees your altered computer as a new one.

    Solution:

    To reactivate Acronis True Image on your computer, choose the same computer identified by its old name from the list.

Managing your subscription licenses manually

If you use the subscription-based version of Acronis True Image, you can manage the licenses manually at the Acronis website. You can do the following:

When your subscription expires, a 30-day grace period applies to data stored in Acronis Cloud. During the grace period, cloud storage is available in recovery-only mode. After the grace period ends, cloud access is disabled and the stored data is deleted.

  • Move licenses between your computers
  • Transfer licenses between your accounts
  • Remove a license from a computer
  • Resolve product activation conflicts, including the "Too many activations" issue
  • Buy new licenses

To manage licenses

  1. Go to https://account.acronis.com/, and then sign in with your Acronis account.
  2. In the Products section, find Acronis True Image, and then click Manage.