Adding License Numbers

Using the Licensing button on the Access Connect Administrator window, you can enter a serial number for any upgrade licenses without stopping the Access Connect service. When you enter license numbers while the Access Connect service is running; Macintosh clients stay connected and continue to use Access Connect volumes.

You need to enter license numbers when:

• you have a trial version of Access Connect installed and you purchase a license for the product.
• you are upgrading your client count.
• you are adding an additional Access Connect companion product, such as ShadowConnect, to your server.

To add a serial number, do the following:

1. Open the Access Connect Administrator application.
2. Click Licensing on the main Access Connect Administrator window.
3. Click Add License, enter the serial number, and click OK.
4. The serial number will be displayed in the Active Licenses list and will take effect immediately.
5. Click Close to return to the Access Connect Administrator.

Note: The Licensing window can also be used to remove serial numbers or replace serial numbers to upgrade client count.

Note: When adding companion product serial numbers to Access Connect, you may be required to enter a serial number that matches the Access Connect Server’s client count and server type (retail, cluster, enterprise licences, etc).

Additional considerations

• Your ELP serial is expiring and you need to enter your new ELP serial. Just add the new one.
• you are downgrading your client count. Just add the new one.
• you upgraded from a very old version and your previous perpetual serial was replaced with a new serial that can be used with current versions

One scenario gives an example that I think is no longer true, ShadowConnect is now included , so could be confusing

> • you are adding an additional Access Connect companion product, such as ShadowConnect, to your server.

What companion products do we offer now that require a serial be entered on the server?

Also, there is a note there:

Note: The Licensing window can also be used to remove serial numbers or replace serial numbers to upgrade client count.

As far as I know, the remove license button has never worked, it’s not clear what circumstances it is expected to work.