1 Static IP Address. 2 IP addresses may be needed for certain configurations.
Optional but recommended: DNS names matching the above IP addresses.
Network access to a Domain Controller if Active Directory will be used.
Network access to an SMTP server for email notifications and invite messages.
The address 127.0.0.1 is used internally by the Access Mobile Client and should not be routed through any kind of tunnel - VPN, MobileIron, Good Dynamics and etc.
All machines running the Access Server or the Gateway Server need to be bound to the Windows Active Directory.
There are two components that handle HTTPS traffic, the Gateway Server and the Acronis Access Server. The Gateway Server is used by mobile clients to access both files and shares from the Data Sources. The Access Server provides the web user interface for Sync & Share clients, and is also the administration console for both Mobile Access and Sync & Share. It is recommended that two IP addresses be assigned to the server along with two separate DNS entries for those addresses. However, the server can be configured to use only one IP address with different ports for each component. This one IP address configuration is sufficient for most Mobile Access-only installations but two IP addresses is recommended when using Sync & Share as well.
If you want to allow mobile devices access from outside your firewall, there are several options:
Port 443 access: Acronis Access uses HTTPS for encrypted transport, so it fits in naturally with common firewall rules allowing HTTPS traffic on port 443. If you allow port 443 access to your Acronis Access server, authorized iPad clients can connect while inside or outside of your firewall. Acronis Access can also be configured to use any other port you prefer.
VPN: The Access Mobile Client supports access through a VPN connection. Both the built in iOS VPN client and third-party VPN clients are supported. iOS management profiles can optionally be applied to devices using Mobile Device Management (MDM) systems or the Apple iPhone Configuration Utility to configure the certificate-based iOS “VPN-on-demand” feature, giving seamless access to Acronis Access servers and other corporate resources.
Reverse proxy server: If you have a reverse proxy server set up, iPad clients can connect without the need for an open firewall port or a VPN connection. The Access Mobile Client app supports reverse proxy pass-through authentication, username / password authentication, Kerberos constrained authentication delegation and certificate authentication. For details on adding certificates to the Access Mobile Client app, visit the Using client certificates article.
Good Dynamics enabled Access Mobile Client app: The Access Mobile Client app includes the ability to be enrolled in and managed by the Good Dynamics platform. In this configuration, all network communication between Access Mobile Clients and Gateway Servers is routed through the Good Dynamics secure communication channel and Good Proxy Server. For more details, see the Access Mobile Client for Good Dynamics manual page.
MobileIron AppConnect enrolled Access Mobile Client app: If the Access Mobile Client application is enrolled with MobileIron's AppConnect platform, then all network communication between Access Mobile Client clients and Gateway Servers can be routed through the MobileIron Sentry. For more information see the MobileIron AppConnect manual page.
Certificates: Acronis Access ships and installs with self-signed certificates for testing purposes. Production deployments should implement proper CA certificates.
Note: Certain web browsers will display warning messages when using self-signed certificates. Dismissing those messages allows the system to be used without problems. Using self-signed certificates for production conditions is not recommended.