Compatibility with RSM and third-party software

Coexistence with third-party software

It is not possible to work with tapes on a machine where third-party software with proprietary tape management tools is installed. To use tapes on such a machine, you need to uninstall or deactivate the third-party tape management software.

Interaction with Windows Removable Storage Manager (RSM)

Backup agents and storage nodes do not use RSM. When detecting a tape device, they disable the device from RSM (unless it is being used by other software). As long as you want to work with the tape device, make sure that neither a user nor third-party software enables the device in RSM. If the tape device was enabled in RSM, repeat the tape device detection.