- [Only when recovering to an Exchange Server] Ensure that there is an Exchange user with the same logon name as the username of the user whose mailbox is being recovered. If not, create the user. Other requirements for this user are described in "Recovering Exchange mailboxes and mailbox items" under "Requirements on user accounts".
- Click Devices > Microsoft Office 365.
- Select the mailbox to recover, and then click Recovery.
You can search mailboxes by name. Wildcards are not supported.
If the mailbox was deleted, select it on the Backups tab, and then click Show backups.
- Select a recovery point. Note that recovery points are filtered by location.
- Click Recover > Mailbox.
- To recover to an Exchange Server, select Microsoft Exchange in Recover to. Continue recovery as described in "Recovering mailboxes", starting from step 9. Further steps of this procedure are not required.
To recover to Office 365, keep the default Microsoft Office 365 value in Recover to.
- In Target mailbox, view, change, or specify the target mailbox.
By default, the original mailbox is selected. If this mailbox does not exist, you must specify the target mailbox.
- Click Start recovery.