Enabling AI Triage

AI Triage is disabled by default. You enable it once for each customer tenant, from an incident. You can do this in the customer tenant, or in your partner tenant for one of your customers.

When AI Triage is enabled, incident data from the customer tenant is sent to the Acronis AI analysis engine, which generates the reports. This data includes process details, file paths, network activity, and detection metadata. The data is processed within the Acronis infrastructure, and is subject to your data protection agreement.

To enable AI Triage

1. In the Cyber Protect console, go to Protection > Incidents.

2. In the list of incidents, select the incident that you want to investigate.

3. Click Investigate incident.

4. On the Incident Graph tab, in the AI Triage panel, click Enable AI Triage.

5. In the confirmation window, click Enable AI Triage.