Supported operating systems for remote desktop and assistance

The following table lists the supported operating systems by each of component of the remote desktop and assistance functionality.

Remote desktop component Supported platforms
Connect Client

  • Windows 7 or later

  • macOS 13 or later

  • Linux:

    openSUSE 8

    openSUSE Leap 15.6

    Debian 9, 10

    Ubuntu 18.4-20.10

    Red Hat Enterprise Linux 8

    Red Hat Enterprise Linux 9.2 (Plow)

    CentOS 8

    Fedora 31-33

    SUSE Linux Enterprise Server 15 SP2

    Linux Mint 20

    Manjaro 20
Connect Agent

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Red Hat Enterprise Linux 9.2 (Plow)

    Fedora 30

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Debian 9, 10

    CentOS 8

    openSUSE 15.1

    openSUSE Leap 15.6
Acronis Quick Assist

  • Windows 7 or later

  • Windows Server 2008 R2 or later

  • macOS 13 or later

  • Linux:

    Red Hat Enterprise Linux 8, 8.1

    Fedora 30

    Fedora 32

    Fedora Linux 41

    Ubuntu 18.4 LTS (Bionic Beaver) -19.04 (Disco Dingo)

    Ubuntu 20.04.6 LTS (Focal Fossa)

    Ubuntu 20.10 (Groovy Gorilla)

    Ubuntu 22.10 (Kinetic Kudu)

    Ubuntu 24.04.2 LTS (Noble Numbat)

    Debian 9, 10

    Debian GNU/Linux 11 (bullseye)

    Debian GNU/Linux 12 (bookworm)

    CentOS 8

    openSUSE 15.1

    openSUSE Leap 15.3