Supported services

The module supports the following services:

  • Cyber Protection

    A comprehensive cyber protection and RMM solution offering backup, antivirus, antimalware, anti-ransomware, vulnerability assessment, patch management, EDR, XDR, MDR, data loss prevention, and disaster recovery for various types of endpoints and cloud workloads.

    • Standard Protection

      Provides a standard level of cyber protection, backup, security, monitoring, management and reporting functionality for endpoints, Microsoft 365 seats, and Google Workspace seats

      • Direct Backup to Public Cloud

        Enables direct backup to Microsoft Azure, Amazon S3, and S3-compatible public cloud storage.

      • RMM

        Enables an advanced level of monitoring and management for endpoints and Microsoft 365 seats. For endpoints, it enables vulnerability assessment with integrated patch management, remote desktop and assistance, monitoring based on machine learning, software deployment, cyber scripting, software inventory, disk health monitoring, geolocation tracking, and helpdesk chat. For Microsoft 365 seats, it enables auditing of the Microsoft 365 security posture with best-practice baselines and remediation of baseline deviations.

      • Detection and Response

        Provides comprehensive protection with antivirus, antimalware, URL filtering, and real-time threat detection. Advanced capabilities include Endpoint Detection and Response (EDR) to mitigate ongoing endpoint attacks and Extended Detection and Response (XDR) to identify threats across endpoints, email, identity, and networks. Includes 24/7 Managed Detection and Response (MDR) by expert SOC teams for swift detection, remediation, and recovery.

      • Advanced Security + XDR

        This Advanced pack is obsolete. All its functionality has been merged into the Advanced Security pack, which was renamed to "Advanced Security + EDR". It is safe to turn off this obsolete pack, as no protection will be lost; all functions are now served by the merged pack.

      • Email and Collaboration Security

        Provides real-time, multilayer protection for Microsoft 365 and Google Workspace email and collaboration tools. Includes comprehensive antimalware, antispam, anti-phishing, and impersonation safeguards, enhanced by AI-driven analysis and supported by incident response services

      • Security Awareness Training

        Enables teaching for individuals about the risks and threats associated with information security; training on simulated phishing emails; and providing the knowledge and skills necessary to protect themselves and their organization from cyberattacks.

      • Disaster Recovery

        Makes disaster recovery painless and increases efficiency with orchestration, runbooks, and automatic failover.

      • Data Loss Prevention

        Prevents the leakage of sensitive information from workstations, servers, and virtual machines by inspecting the content of data transferred through local and network channels, applying pre-defined data classifications, and fine-tuning the organization-specific data flow policy in the enforcement mode.

      • Cyber Infrastructure and locations

        Select a destination for backups and a disaster recovery infrastructure that the client will use.

    • PSA

      Enables MSPs to automate day-to-day operations and improve operational efficiency with CRM, service desk, billing and invoicing, analytics, and reporting tools. Natively integrates with Acronis services (including device control with RMM), and can also integrate with external RMM software.

    • Physical Data Shipping

      Enables users to send data to the Cloud data center on a hard disk drive, instead of transferring it over the Internet.

    • File Sync & Share

      Provides file sharing that allows users to store and share encrypted content in the cloud, and to synchronize it across their devices.

Additionally, the module supports services and editions that were available as part of the licensing model in Acronis Cyber Protect Cloud 21.02 and earlier, including:

  • (Legacy) Cyber Protect Edition

  • (Legacy) Cyber Backup Edition

  • (Legacy) Cyber Protect - Standard Edition

  • (Legacy) Cyber Protect - Advanced Edition

  • (Legacy) Cyber Protect - Disaster Recovery Edition

  • (Legacy) Cyber Backup - Standard Edition

  • (Legacy) Cyber Backup - Advanced Edition

  • (Legacy) Cyber Backup - Disaster Recovery Edition

  • (Legacy) File Sync & Share

These services and editions are still supported and can be configured in WHMCS but are now considered legacy. We recommend that you upgrade your customers to the new Acronis Cyber Protect to enable the new functionality and flexible licensing.