Email Templates

Acronis Access makes extensive use of email messages to provide dynamic information to users and administrators. Each event has an HTML and text associated template. You can click the Email Template pull down menu to select an event and edit both templates.

All emails sent by the Acronis Access server can be customized to meet your needs. For each email, you will need to provide both HTML and text-formatted email templates. Template bodies must be written in ERB, embedded Ruby. Please review the default templates to determine how best to customize your templates.

• Select Language - Select the default language of the invitation emails.

  Note: When sending an enrollment invitation or an invitation to a share or sharing a single file, you can select another language in the invitation dialog.

• Select Email Template - Select the template you want to view or edit. Each template is used for a specific event (e.g. Enrolling a user for mobile access, resetting a user's password).
• Available Parameters - The available parameters are different for each template and will change based on the template you've selected.
• Email Subject - The subject of the invitation email. Pressing the View Default link will show you the default subject for that language and email template.
• HTML Email template - Shows the HTML-coded email template. If you enter valid HTML code, it will be displayed.Pressing the Preview button will show you a preview of how your current template looks.
• Text Email template - Shows the text-based email template. Pressing the Preview button will show you a preview of how your current template looks.

Note: Always remember to click the Save Templates button when you finished modifying your templates.

Note: Editing a template in English does not edit the other languages. You need to edit each template separately for each language.

Notice that templates allow you to include dynamic information by including parameters. When a message is delivered these parameters are replaced with the appropriate data. Different events have different available parameters.

Note: Pressing the View Default button will show you the default template.

Make sure you click the Save Templates button when you finished modifying your templates.