Debug Logging

Settings in this page are designed to enable extended logging information that might be useful when configuring and troubleshooting Acronis Access. It is recommended that these settings only be changed at the request of a customer support representative. Additional debug logging can be useful in troubleshooting problems on the server.

Note: For information on enabling/disabling debug logging for a specific Gateway Server visit the Server Details article.

Warning: These settings should not be used during normal operation and production conditions.

• General Debug Logging Level - Sets the main level you want to be logged (Info, Warnings, Fatal errors etc.)

Note: Enabled debug modules always log at the debug level, regardless of the general debug logging level above.

• Available Debug Modules - Shows a list of available modules.
• Enabled Debug Modules - Shows the active modules.

Note: In the cases where the product was updated and not a new installation, the log files will be in C:\Program Files (x86)\Group Logic\Common\apache-tomcat-7.0.42\logs.

Note: On a clean installation of Acronis Access, the log files will be in C:\Program Files (x86)\Acronis\Access\Common\apache-tomcat-7.0.42\logs