Acronis® Pay per Incident support for Personal products

Acronis Pay per Incident support is a paid support program that allows you to get technical assistance for a single incident by phone.

One Pay per Incident license is valid for resolution of one issue/question. The number of contacts till the incident is resolved is unlimited. PPI must be used within 365 days after purchase.

Pay Per Incident is refundable in case of a confirmed defect in the product.

Frequently Asked Customer Questions:

Q: What products Pay Per Incident (PPI) support is available for?

A: Pay Per Incident (PPI) support is available for currently supported versions of Acronis Personal products:

  • Acronis Disk Director 12.5

Q: What is the cost of Pay Per Incident support (PPI) for Personal products?

A: Pay per Incident (PPI) support for Acronis Personal products is set at $20.00 per incident

Q: When do I need to buy Pay Per Incident (PPI) support?

A: You need to buy Pay Per Incident (PPI) support if you’d like to get technical assistance regarding home product by phone during warranty support period.

You can use our Knowledge Base and Community Forum resources as a no-cost alternative for getting assistance after your warranty support period expired:

죄송합니다. 브라우저가 지원되지 않습니다.

Acronis의 새로운 웹 사이트가 현재 귀하의 브라우저 버전과 호환되지 않는 것 같습니다. 걱정하지 마십시오. 쉽게 해결될 수 있는 문제입니다! Acronis의 완전한 웹 사이트를 보려면 지금 귀하의 브라우저를 업데이트하면 됩니다.