Alerts

An alert is a message that warns about actual or potential problems. The Alerts view lets you rapidly identify and solve the problems by monitoring the current alerts and view the alerts history.

Active and inactive alerts

An alert can be either in an active, or inactive state. The active state indicates that the issue that caused the alert still exists. An active alert becomes inactive when the problem that caused the alert is resolved either manually or on its own.

Note: There is one alert type that is always active: "Backup not created". This is because even if the cause of this alert was resolved and the following backups successfully created, the fact that the backup was not created remains.

Fixing issues that caused alerts

To find and fix the issue that caused the alert, click Fix the issue. You will be taken to the corresponding view,where you can examine the issue and take the necessary steps to resolve it.

Optionally, you can click View details to get more information about the alert you select.

Accepting alerts

By default, the Current alerts table lists both active and inactive alerts until they are not accepted. To accept an alert, select it and then click Accept. By accepting an alert you acknowledge the alert and agree to takeresponsibility for it. The accepted alerts are then moved to the Accepted alerts table, with the alert state unchanged.

The Accepted alerts table stores the history of the accepted alerts. Here, you can find out who accepted the alert and when it happen. The accepted alerts of both states can be removed from the table either manually, by using Delete and Delete all buttons, or automatically (see "Configuring alerts" later in this section).

To export entire table contents to a *.txt or *.csv file, click Save all to file.

Configuring alerts

Use the following options at the top of the Alerts view to configure alerts: