Overview

Acronis Backup Cloud APS Update 13 release includes support of Odin Service Automation 7.4, new Local Storage billable resource which replaces "Backup Locations" setting in Backup Profile, as well as some fixes and stability improvements.

Obtaining the package

APS package download links:

Odin Automation Premium 7.x: .ZIP .RPM

Upgrade Instructions

APS Upgrade Pre-check Tools

Before starting APS upgrade, it is recommended to execute pre-check commands to detect potential issues prior to the upgrade.

Please refer to the following knowledge base article for more information: https://kb.acronis.com/content/61575

APS Premium Edition

Depending on OSA version, please follow the steps below:

OSA 6.0

In case the current version of Acronis APS is lower than 1884, involve Odin and refer to https://kb.odin.com/en/131431
Upgrade APS package to acronis-backup-cloud-2.1-1925.x86_64.rpm
Upgrade Odin Automation to 7.3
Upgrade aps-php-runtime to 2.3-55
Upgrade the APS package to acronis-backup-cloud-2.2-1972.x86_64.rpm
Upgrade aps-php-runtime to 7.3-101
Upgrade APS package to acronis-backup-cloud-2.2-1994.x86_64.rpm

OSA 7.0 - 7.1

Upgrade Odin Automation to 7.3
In case the current version of Acronis APS is lower than 1884, involve Odin and refer to https://kb.odin.com/en/131431
Upgrade aps-php-runtime to 2.3-55
Upgrade to acronis-backup-cloud-2.2-1972.premium.x86_64.rpm
Upgrade aps-php-runtime to 7.3-101
Upgrade APS package to acronis-backup-cloud-2.2-1994.x86_64.rpm

OSA 7.3

Upgrade aps-php-runtime to 7.3-101.
Upgrade APS package to acronis-backup-cloud-2.2-1994.x86_64.rpm.
(Optional) Upgrade Odin Service Automation to 7.4.
(Optional) Upgrade aps-php-runtime to 7.4-113.

OSA 7.4

Upgrade aps-php-runtime to 7.4-113
Upgrade APS package to acronis-backup-cloud-2.2-1994.x86_64.rpm

APS Package Upgrade Path

Direct upgrade to version 1994 is supported only from version 1972. If you have APS version earlier than 1972 installed, you need to:

Upgrade to version 670
Upgrade to version 1277
Upgrade to version 1972
Upgrade to version 1994

aps-php-runtime

aps-php-runtime-7.3-101 and aps-php-runtime-7.4-113 are required for the proper APS functioning with OSA 7.3 and 7.4 respectively. Please update aps-php-runtime prior to APS upgrade. Aps-php-runtime can be downloaded here: apsstandard.org resource, 7.3 apsstandard.org resource, 7.4

Supported PHP versions

PHP 5.3 and higher versions are supported. PHP 5.6 is the recommended PHP version. Please check and update (if necessary) PHP version prior to APS update.

Service Templates Configuration Requirements

Please make sure that Acronis service templates include all required resources, otherwise new subscriptions provisioning will fail. Please refer to “Post-upgrade actions” in the Deployment Guide for additional information.

In order to allow your Customers to create backups to the Local Storage, please add "Local Storage" resource to Acronis Service Templates and Service Plans after the update. In the current version of APS, "Backup Locations" setting is still active for backward compatibility purposes, but will be deprecated starting from the next APS release.

What's New in Update 13

[APSOB-4995] Odin Service Automation 7.4 is now supported
[APSOB-4988] New "Local Storage" billable resource is supported, replacing "Backup Locations" backup profile setting which is deprecated starting from the next version

"Local Storage" resource notes

"Local Storage" resource defines the possibility of creating backups to a local storage
"Local Storage" resource is a billable and measurable resource similar to the existing "Cloud Storage" resource
"Local Storage" resource replaces "Backup Locations" APS Backup Profile setting and overrides it
In order to allow your Customers to create backups to the Local Storage, please add "Local Storage" resource to Acronis Service Templates and Service Plans after the update, prior to the next APS version update
"Backup Locations" APS Backup Profile setting is deprecated starting from the next APS release
In the current version of APS, "Backup Locations" setting is still active for backward compatibility purpose. For newly created Backup Profiles it will not be available, and will be de-activated (greyed out) for the existing Backup Profiles
Truth Table for Local Backup OI Provisioning & Subscription Upgrade based on "Backup Locations" parameter value in APS Backup Profile and Local Storage resource configuration in Acronis Service Template and Service Plan is available below:

-	Local Storage – Not Included in ST	Local Storage – Included in ST
Backup Locations – Not Specified	Local Backup OI Disabled	Local Backup OI set to Resource Limit
Backup Locations – Cloud Only Backups	Local Backup OI Disabled	Local Backup OI set to Resource Limit
Backup Locations – Local and Cloud Backups	Local Backup OI set to Unlimited	Local Backup OI set to Resource Limit

Issues Fixed in Update 13

[APSOB-4767] - The error "Field may not be null" appears when try to update a user
[APSOB-4956] - Resource usage update error for disabled accounts

Known Issues and Limitations in Update 13

Direct upgrade to version 1994 is supported only from version 1972. If you have a version less than 1972 installed, you need to update to 1972 prior to updating to 1994.
PHP 5.6 only is supported
In case you are using OSA 7.x and the current version of Acronis APS is lower than 1884, please involve Odin to the update and refer to https://kb.odin.com/en/131431
Odin Automation 6.0, 7.0, 7.1 and 7.2 are no longer supported
Provisioning of new subscriptions will fail after upgrade to 1327+ version if service templates do not include all required resources. Please refer to “Post-upgrade actions” in the Deployment Guide for additional information
[APSOB-5035] After Local Storage was added to a subscription in OSA with some limit and then its limit was set to 0, Local Storage offering item in Acronis Data Cloud is turned off even if it has some usage
[APSOB-5040] Subscription is not stopped after disabling customer account in OSA under some circumstances
[APSOB-3847] [CCPv2] In case soft user quotas are used, after changing backup user settings, soft quotas are replaced with hard quotas
[APSOB-5030] Datacenter resource can't be modified or deleted in case datacenter connectivity is not available
[APSOB-5036] [CCPv2] Trial subscription upgrade to Production mode scenario is not functioning in CCPv2