NTUC Income Beats Backup Blues With Acronis True Image

January 17, 2007, Singapore — Acronis (www.acronis.com/zh-tw/), the technological leader in storage management software, announced that NTUC Income, a cooperative insurance society based in Singapore, has selected Acronis True Image 9.1 Server for Windows as the backup solution for 14 of their servers running mission-critical services and other production servers with static content not covered by local and centralized backup. Acronis True Image 9.1 Workstation is also installed on 100 workstations with important user data at their headquarters.

NTUC Income, a life and general insurance company with total assets of S$16 billion, required a solution that provided live backups to ensure that day-to-day operations were not interrupted during backups and would create complete system and data backups for disaster recovery. NTUC Income also was searching for a product with the ability to restore an entire server, including the operating system and custom configurations, should a disaster strike.

"As a financial institution, we are required by law to archive up to seven years of data offsite," said Mr. Lim Say Ho, network administrator at NTUC Income. "We have many very important servers, including our master backup server, which we need to keep online all the time. Moreover, none of the data on the tapes can be retrieved if the system crashes and the program required to read the data is in one of the tapes.

"We do not have the time to reinstall and reconfigure the operating system and recover the applications and settings," he added. "A fast disaster recovery solution is essential to achieve business continuity and Acronis True Image is able to provide that. Acronis True Image frees up all the staff's time because backups are performed even when the system is live so it does not impact users or the IT staff. Overall, I'd say Acronis True Image is the most cost-effective, bare-metal restore solution for Windows platform that we've seen," he said.

"Acronis recognizes the regulatory requirements on financial institutions worldwide and is pleased to be NTUC Income's software vendor of choice for its disaster recovery solution," said Walter Scott, CEO of Acronis, Inc. "It doesn't matter if the financial institution is in Asia, Europe, North America or anywhere else in the world; its fiduciary responsibility to its clients and government regulators requires them to keep their offices in operations while maintaining exact records. Simply, the world's economy depends on this. To that end, Acronis is pleased to play such an important role in helping to maintain NTUC Income's business continuity."

NTUC Income was one of the first Asian corporate clients to implement the Acronis True Image solution after Acronis opened its office in Singapore in December 2004. The insurance company first purchased Acronis True Image 8.0 Home for both workstations and servers. Recently it upgraded to Acronis True Image 9.1 Server for Windows and Acronis True Image 9.1 Workstation.

NTUC Income, a cooperative insurance society, was formed in 1970. With a modest start-up capital of only $1.2 million, it has become Singapore's leading life, general and health insurer with total assets of S$16 billion and more than 1.8 million policyholders. NTUC Income is now one of Asia's most successful companies, being accredited with a Standard and Poor's AA rating for its financial soundness.