Integrated remote endpoint monitoring and management

Frequently Asked Questions

• How does Cyber Protect’s remote endpoint monitoring and management handle complex enterprise networks with IT-OT convergence?

  Acronis Cyber Protect excels in remote endpoint monitoring and management, particularly for enterprises with IT-OT convergence, through several key functionalities:
  1. Centralized Oversight: Provides a centralized dashboard for monitoring and managing all endpoints, including both IT and OT devices, offering a unified view of the security status across the enterprise.
  2. Active Monitoring: Continuously tracks the health and security status of each endpoint, detecting anomalies that may indicate cyber threats or system failures, crucial for operational technology components.
  3. Automated Alerts: Configurable alerts notify IT teams of issues in real-time, allowing for immediate action to protect sensitive operational systems and mitigate risks.
  4. Policy Enforcement: Enforces security policies across diverse endpoints, ensuring that both IT systems and operational technologies like SCADA systems, PLCs, and other industrial control systems adhere to the same high security standards.
  5. Patch Management: Manages and deploys patches remotely, addressing vulnerabilities swiftly and ensuring that both traditional IT environments and specialized OT equipment are up to date with the latest security patches.
  6. Remote Assistance: Facilitates remote support and assistance for any endpoint within the network, which is particularly beneficial for troubleshooting and maintaining OT devices that are often distributed across various locations.
  7. Scalability: The system is designed to scale with the enterprise, managing a growing number of endpoints without compromising performance or control.
  8. Integration with Existing Systems: Seamlessly integrates with existing management systems and processes, providing enhanced visibility and control without disrupting current operations.
  
  By focusing on these aspects, Acronis Cyber Protect ensures that enterprises with complex IT-OT environments can effectively monitor, manage, and protect their endpoints from a single platform, reducing complexity and enhancing operational efficiency.

• What are the benefits of Cyber Protect's fail-safe patching for OT and ICS?

  Cyber Protect's fail-safe patching solution is particularly beneficial for Operational Technology (OT) and Industrial Control Systems (ICS) environments in several ways:
  1. Resilience Against Operational Disruption: OT and ICS are often critical to continuous production and manufacturing processes. The solution’s ability to create backups before patching ensures that any operational system can be quickly restored to minimize production downtime.
  2. Safety Assurance: In OT and ICS environments, safety is paramount. Fail-safe patching allows for updates without risking the operational integrity of systems that are integral to safe industrial operations.
  3. Customized Patching for Specialized Systems: OT and ICS often run on specialized systems with specific patching requirements. Fail-safe patching can be tailored to meet these unique requirements, ensuring that systems receive the correct patches without compromising their functionality.
  4. Protection of Legacy Systems: Many OT and ICS environments include legacy systems that are sensitive to changes. With fail-safe patching, these systems can receive necessary updates while preserving their stability through reliable backup and recovery options.
  5. Secure Integration with Existing Infrastructures: Fail-safe patching fits into the existing security infrastructure, providing seamless integration with other cybersecurity measures in place to protect critical industrial operations.
  6. Regulatory Compliance: OT and ICS are often subject to stringent regulatory standards that require up-to-date security measures. Fail-safe patching helps maintain compliance by ensuring systems are patched according to industry regulations.
  7. Targeted Patch Deployment: The ability to selectively apply patches to critical systems means that essential OT and ICS components can be updated without disrupting interconnected devices.
  8. Enhanced Visibility and Control: Provides oversight into the patching status of OT and ICS systems, which is critical for maintaining operational integrity and meeting industry-specific cybersecurity standards.
  
  By offering robust backup before patch deployment and a reliable recovery path, Acronis Cyber Protect's fail-safe patching solution is ideal for maintaining the high availability and security required in OT and ICS environments.

• What are the three types of patch management included within Acronis Cyber Protect?

  Acronis Cyber Protect offers a comprehensive patch management system that includes three types of patches:
  1. Security Patches: These are updates specifically designed to address vulnerabilities and enhance the security of the system.
  2. Bug Fixes: Updates that resolve errors or bugs within the software to improve functionality and stability.
  3. Feature Updates: These patches introduce new features or enhancements to existing ones, providing users with the latest functionalities and improvements.

• What measures does Acronis Cyber Protect provide to protect sensitive data on lost or compromised devices within an enterprise?

  Acronis Cyber Protect offers a remote device wipe feature to protect sensitive data on lost or compromised devices. This allows enterprises to remotely erase all data on a device, ensuring that proprietary or confidential information does not fall into the wrong hands. This feature is crucial for maintaining data privacy and security, especially in scenarios where devices might be stolen or misplaced.